Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allowed me to order trainers that weren’t in stock.”

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Posted 4 years ago

“Yes godd fast delivery thanks”

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Posted 4 years ago

“Ordered one pair of trainers as never sure of size, but they fit so ordered a second pair, different colour. Delivery was excellent. I was kept informed about delivery. Good value for money.”

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Posted 4 years ago

“Everything was perfect”

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Posted 4 years ago

“Arrived super quick”

Sports Direct 5 star review on 16th March 2021

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Posted 4 years ago

“I love it. Based on the price, the quality was amazing.”

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Posted 4 years ago

“I was very impressed with bein up dated with my. Delivered details”

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Posted 4 years ago

“Sve pohvale, veoma mi se dopada vasa stranica , stvari su super kvalitete, volio bih da ubacite u prodaju Lakosta trenerke , veliki pozdrav”

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Posted 4 years ago

“I need help for my case to be escalate, I would like to speak to a manager.”

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Posted 4 years ago

“Had to return my whole order. Nothing fit and to top it all off I was waiting over a week for my delivery.”

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Posted 4 years ago

“The best and very fast delivery”

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Posted 4 years ago

“Ordering on line was easy, I was kept up-to-date with the process, delivery was quite with no problems 👏”

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Posted 4 years ago

“I havent received my order I cant call anyone as there are no numbers I keep getting the same email as a response to the automated email questions. Where is my bloody order ? 😫”

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Posted 4 years ago

“Still waiting for my delivery”

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Posted 4 years ago

“Happy customer. Delivery was earlier than expected and the item was exactly as I ordered.”

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Posted 4 years ago

“Great service, thank you”

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Posted 4 years ago

“Excellent communication. Great prices. Delivered to my son at his home within time scale. He is thrilled with my purchases I bought for him and all fit very well so no returns needed. Thank you for a great shopping experience Sports Direct.”

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Posted 4 years ago

“Had great difficulty getting a walking pole from any stockist, but then found that Sports Direct came to the rescue. No problems at all. Well done Sports Direct.”

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Posted 4 years ago

“Hi I've tried contacting you since last week as hermes left my parcel on my doorstep and it was taken I tried to email you but it didn't work”

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Posted 4 years ago

“First time to shop omn line for goods from your company, the process was very quick easy and smooth, will definetly shop here again.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews