Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,476 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 6th December 2025

556

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, really fast delivery and item well packaged! Returns slip included to make returns easy if needed, luckily what we bought fits perfectly and my son couldn't be happier.”

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Posted 4 years ago

“Only 2 of 3 boxes delivered. No reply from customer service yet after 2 days.”

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Posted 4 years ago

“Allowed me to order trainers that weren’t in stock.”

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Posted 4 years ago

“Yes godd fast delivery thanks”

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Posted 4 years ago

“Ordered one pair of trainers as never sure of size, but they fit so ordered a second pair, different colour. Delivery was excellent. I was kept informed about delivery. Good value for money.”

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Posted 4 years ago

“Everything was perfect”

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Posted 4 years ago

“Arrived super quick”

Sports Direct 5 star review on 16th March 2021

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Posted 4 years ago

“I love it. Based on the price, the quality was amazing.”

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Posted 4 years ago

“I was very impressed with bein up dated with my. Delivered details”

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Posted 4 years ago

“Sve pohvale, veoma mi se dopada vasa stranica , stvari su super kvalitete, volio bih da ubacite u prodaju Lakosta trenerke , veliki pozdrav”

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Posted 4 years ago

“I need help for my case to be escalate, I would like to speak to a manager.”

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Posted 4 years ago

“Had to return my whole order. Nothing fit and to top it all off I was waiting over a week for my delivery.”

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Posted 4 years ago

“The best and very fast delivery”

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Posted 4 years ago

“Ordering on line was easy, I was kept up-to-date with the process, delivery was quite with no problems 👏”

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Posted 4 years ago

“I havent received my order I cant call anyone as there are no numbers I keep getting the same email as a response to the automated email questions. Where is my bloody order ? 😫”

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Posted 4 years ago

“Still waiting for my delivery”

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Posted 4 years ago

“Happy customer. Delivery was earlier than expected and the item was exactly as I ordered.”

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Posted 4 years ago

“Great service, thank you”

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Posted 4 years ago

“Excellent communication. Great prices. Delivered to my son at his home within time scale. He is thrilled with my purchases I bought for him and all fit very well so no returns needed. Thank you for a great shopping experience Sports Direct.”

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Posted 4 years ago

“Had great difficulty getting a walking pole from any stockist, but then found that Sports Direct came to the rescue. No problems at all. Well done Sports Direct.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,476 reviews