Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and a faultless process - Thank you”

Helpful Report

Posted 5 years ago

“Ordered all items off the web site, which showed as in stock , anything that wasn’t you looked again, but even once ordered and allocated, I was still getting emails to stay out of stock and I had to re-select”

Helpful Report

Posted 5 years ago

“On this occasion I was able to make 2 purchases from SD The products were a good price and delivered promptly. I was required to make a return which was dealt with also promptly and without fuss.”

Helpful Report

Posted 5 years ago

“Delivery was quick and according with the order.”

Helpful Report

Posted 5 years ago

“Very happy with my walking boots, will be happy to recommend Sports Direct”

Helpful Report

Posted 5 years ago

“Happy with the items I kept but they need to have a rethink about there postage £5.99 delivery and £3.99 to return 2 items a bit steep”

Helpful Report

Posted 5 years ago

“cannot fault the company. i SENT A PAIR OF TRAINERS BACK AND THE REFUND WAS DONE STRAIGHT AWAY. I ORDERED ANOTHER PAIR AND THEY FIT WELL. AT A GOOD PRICE.”

Helpful Report

Posted 5 years ago

“A truly abismal disgusting useless service, still awaiting my £7:99 refund for so called next day delivery which took 5 days, total breach of contract will be taking them to claims court. DO NOT BUY FROM SPORTS DIRECT THEY ARE A DISGRACE.”

Helpful Report

Posted 5 years ago

“very nice quality clothing and shoes. Great value”

Helpful Report

Posted 5 years ago

“super great and the delivery is so good too but i ordered two xl pants and one of the is a tight”

Helpful Report

Posted 5 years ago

“I ordered a treadmill worth £450 and after a long waiting time they simply said it’s delayed.no helpline, no email reply horrible customer service,no answer.don’t know where I am standing after order a long ago.simply 👎🏻👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Posted 5 years ago

“Not impressed at all as I am still waiting on 4 items to arrive on my order which was ordered a fortnight ago.”

Helpful Report

Posted 5 years ago

“Order arrived quickly and correctly which was good but the company's policy towards cancellations is absolutely ridiculous. Tried to cancelled an order merely 2 minutes after placing it and it wasn't allowed. Customer Service's answer was also appalling. Not shopping at SD again due to poor cancellation policy”

Helpful Report

Posted 5 years ago

“They delivered quickly and I could track my parcel once it was dispatched. I had to return my item because it was the wrong size, bit that's on me not the UK's number 1 (doo doo doo doo). However, the shoebox my item came in was in poor condition both times, with both the original item and the exchange item.”

Helpful Report

Posted 5 years ago

“Good service good delivery”

Helpful Report

Posted 5 years ago

“Very disapointed that my order could not be fully fulfilled with only 2 items of 18 being supplied. I was not able to cancell and had to pay full delivery costs. I will not be using your services again.”

Helpful Report

Posted 5 years ago

“Paid for next day delivery, 1 week has passed and still nothing has arrived.”

Helpful Report

Posted 5 years ago

“Ordered my daughter some puma trainers in the sale, said they'd take a week to arrive and they actually came the next day. Daughter adores the trainer's and says they are the comfiest things ever! So happy mamma!”

Helpful Report

Posted 5 years ago

“The first pair of football boots I received still had a security tag on them. So, I had to return them for a replacement to be sent. The replacement was fine, but arrived too late for grandson starting back to school. The first week he had to squeeze his feet into too small boots.”

Helpful Report

Posted 5 years ago

“Foarte bun și de calitate”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews