Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very nice service”

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Posted 4 years ago

“I have to pay to receive the parcel and one item was unsuitable and I have to pay again to return it,which is costly”

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Posted 4 years ago

“Thankyou quality and price good my order on time and no problems 😊 Xx”

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Posted 4 years ago

“Ordered trainers for my child, paying extra for next day delivery. They never arrived. Customer Services didn't bother replying to three of my emails and in the end I raised a case with PayPal. Refund was issued as a result. Poor experience, cannot recommend and won't bother using Sports Direct again.”

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Posted 4 years ago

“The item I bought was exactly as advertised and delivered very quickly. Ten out of ten.”

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Posted 4 years ago

“Placed order on friday morning for next day delivery was charged £7.99 next day delivery price. It's now sunday 2pm and my order has not been delivered.”

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Posted 4 years ago

“Excellent service. From order to delivery. One of the best on offer.”

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Posted 4 years ago

“Super Ware, sehr guter Preis und schnelle Lieferung”

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Posted 4 years ago

“Absolutely no issues , delivery on time . Happy customer!”

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Posted 4 years ago

“Small issue with received item, amazing customer service, took less than 6 hours for issue to be rectified. Only needed to send one email. Thank you sport's direct”

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Posted 4 years ago

“Great service didn't have too wait long for items”

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Posted 4 years ago

“Good price & fast delivery as stated- Thank you”

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Posted 4 years ago

“I like their clothes but they keep sending me emails about their newest item which I dont like. It arrived on time so thats good.”

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Posted 4 years ago

“Great service. Item arrived within 3 days, (ordered on weekend), and was in perfect condition when it arrived. Was notified by email of its receipt by courier, and which day they would deliver, and then notified by text of an hourly time slot for delivery. Very convenient, reliable, and extremely competitively priced. Will use again.”

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Posted 4 years ago

“Wrong item send with incorrect price.”

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Posted 4 years ago

“Great value and service. Thank you”

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Posted 4 years ago

“Very quick delivery, good price. Only order when I need more than 1 item as postage is pricey”

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Posted 4 years ago

“Still waiting for my trainers and I paid for a next day delivery terrible service will cancel my order as nothing received but the review questionnaire”

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Posted 4 years ago

“Excellent delivery service”

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Posted 4 years ago

“Excellent service from start to finish had to return some items as wrong size refunded within 3 days, re-ordered some more paid normal delivery but were delivered the next day, couldn’t have been any better.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews