Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery, turned up after 2 days, golf ball box was damaged and golf balls was loose in the bag with 1 missing!”

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Posted 5 years ago

“Returned a pair of walking boots, paid for the postage. I was deducted £4.00 of the original price. Not happy, won't be buying from this site again. A. J. Mckay”

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Posted 5 years ago

“The ordering process was very easy. I was kept informed of order progress and delivery was extremely quick.”

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Posted 5 years ago

“Sports direct were amazing the trainers didn’t take long to come. The only thing was they wasn’t the same colour as on the internet but it was a okay”

Sports Direct 5 star review on 16th March 2021

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Posted 5 years ago

“So annoying ordering on line. As you select size of show which I did (5) when you scrol down to payment, it clicks on an 8. I paid and then realised. Payment hadn't gone through but no way of amending order. So had to re order again and now got to send back at my cost. Total joke.”

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Posted 5 years ago

“Great service, arrived within 23hours of placing order online.”

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Posted 5 years ago

“Att handla va lätt att få information om mitt paket värkar omöjligt 😔”

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Posted 5 years ago

“Efficient”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“The trainers I ordered were different colours when they arrived .I then had to pay nearly £5.00 to send them back .Nota very happy customer”

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Posted 5 years ago

“It went very well. Only five days to get my sneakers home. :-)”

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Posted 5 years ago

“Great service, really fast delivery and item well packaged! Returns slip included to make returns easy if needed, luckily what we bought fits perfectly and my son couldn't be happier.”

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Posted 5 years ago

“Only 2 of 3 boxes delivered. No reply from customer service yet after 2 days.”

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Posted 5 years ago

“Allowed me to order trainers that weren’t in stock.”

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Posted 5 years ago

“Yes godd fast delivery thanks”

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Posted 5 years ago

“Ordered one pair of trainers as never sure of size, but they fit so ordered a second pair, different colour. Delivery was excellent. I was kept informed about delivery. Good value for money.”

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Posted 5 years ago

“Everything was perfect”

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Posted 5 years ago

“Arrived super quick”

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Posted 5 years ago

“I love it. Based on the price, the quality was amazing.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews