Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Sports Direct. All the items that i bought have good quality and very nice items. They fit perfectly and very comfortable with the stretch element. Nice looking shirts, well made and at a great price to. Whats there not to love.”

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Posted 4 years ago

“GREAT SHOES, and up to date delivery. Happy with the shoes too.”

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Posted 4 years ago

“Good quality products at decent prices. The only quibble was the £7 delivery cost on top of a £92 purchase. That said, delivery was efficiently done next day. Overall - great service.”

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Posted 4 years ago

“Love sports direct it’s the first place i go to for mine and families shoes and clothes such good prices and quality it amazing!”

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Posted 4 years ago

“Good quality trainers. Fast delivery.”

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Posted 4 years ago

“Quick delivery and brilliant shoes, fit well and they are so comfortable!”

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Posted 4 years ago

“Absolutely shocking service.raised a query and they closed it before actually answering it sufficiently.no help at all (issue was at the beginning when order had just been placed)never again!!”

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Posted 4 years ago

“I like it ! I like it ..... I like it ALOT !”

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Posted 4 years ago

“Quick delivery, ordered on Saturday, received the shoes on Monday (even though expected delivery date was Friday). Great trainers, I have issues with inflamed nerves in my foot, can’t wear anything that has hard soles, tight front, rubber toe etc.. these shoes are perfect, very comfortable, no pain whatsoever. Also more feminine when wearing with dresses etc, doesn’t make your feet look chunky/big.”

Sports Direct 5 star review on 7th March 2021

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Posted 4 years ago

“Wrong size shoes send in the box”

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Posted 4 years ago

“I highly recommended !!! Thank you for everything”

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Posted 4 years ago

“Me gustaría poder recoger los pedidos en la tienda de.pamplona”

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Posted 4 years ago

“Just pleased with service but items are not always true to size labelled.”

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Posted 4 years ago

“Item removed from order because out of stock. I would have liked the opportunity to choose something else before the rest of the order was posted.”

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Posted 4 years ago

“Haven’t revised my parcel. Tracking update has been the same status for a week now.”

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Posted 4 years ago

“Good quality,cheap and brilliant quick delivery, impressed!”

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Posted 4 years ago

“The trainers are great. Delivery was prompt. However, I had them delivered to a local pick up point because I understood that, by doing so, I would receive a £5 voucher. I didn't receive one and emailed to query but have had no response.”

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Posted 4 years ago

“quick and easy to use”

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Posted 4 years ago

“Goods delivered more speedily than expected,”

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Posted 4 years ago

“Ordered some gym exercise equipment & was very happy with it all at a reasonable price. An item was missing & customer services quickly sorted it out for me. Overall happy with start to finish.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews