Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi sports direct I have placed an order for a suze 6 shoe on the 1st if March and its the 10th of March today and I still haven't received my order I am never ordering anything more from sports direct. Am yet to receive my order order with no explanation”

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Posted 5 years ago

“Unfortunately am more likely to continue to shop at Amazon as this cost me about £10 in postage (return postage plus postage deducted from refund) just to try on a pair of shoes.”

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Posted 5 years ago

“Ils répondent pas au mail et le remboursement jamais”

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Posted 5 years ago

“Entrega perfeita”

Sports Direct 5 star review on 10th March 2021

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Posted 5 years ago

“Never recieved my sons school shoes, Courier has sent my item back to sports direct They have ignored me and i cant get through to anyone I have not recieved a refund. Cheeky bastards”

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Posted 5 years ago

“I ordered size 8-11 to fit size 9 feet and this pair of socks was way big. There’s only 4 options infants, children, women’s and men’s sizes. So all the guys go for women’s size, it’s a shame!!!”

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Posted 5 years ago

“Olá. Devo dizeer que estou muito satisfeito com o produto, bem como, a entrega. Muito obrigado. Até breve. Cumprimentos. R. Demétrio”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“It was quick delivery as expected.”

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Posted 5 years ago

“Arrived on time but I ordered 2 pairs of sky blue football socks. Unfortunately, they were different colours so I won't be able to mix and watch if one gets lost. Not impressed.”

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Posted 5 years ago

“Whatever you do DONT sign up for their emails. Every day. So much spam. Spam spam spam spam.”

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Posted 5 years ago

“Haven't received the parcel from hermes yet”

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Posted 5 years ago

“Ordered a parka for my daughter and she loved”

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Posted 5 years ago

“Excellent. Order recieved within 24hrs of placing eventhough I had chosen standard delivery - brilliant service.”

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Posted 5 years ago

“order came quickly but didn't have a return form so had to print my own and I think its bad that you have to pay to send the item back to get just exchange for the next size so don't think I will order again because this cost all in all 8 pound because delivery charge and return charge”

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Posted 5 years ago

“The Worst customer services I’ve ever received. Ordered my trainers 7 days ago with next day delivery. Order never appeared. Still waiting on a response or reply.”

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Posted 5 years ago

“First time I've ordered on line and it was so easy. I was kept up to date on how my order was progressing and was delivered on time”

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Posted 5 years ago

“Easy to order. Delivery was very good. However all goods ordered were not available.”

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Posted 5 years ago

“Bought trainers for my son, did not fit. They charged me delivery for the original order and delivery to post back. It has cost me nearly 10 pounds for an unsuitable item . Would not use sports direct again!”

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Posted 5 years ago

“ordered 10 items 9 came very quick good service but due to sizing on some products had to return 4 postage and packing/tracked only £6.50, but next day recieved an e-mail they had recieved returned items and a few days later money refunded excellent service.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews