Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast shipping and great jumper I am very impressed - had an amazing sale and got lots of things cheap”

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Posted 5 years ago

“Hi. One of my items was cancelled after ordering without an offer to swap for something different. Considering the delivery fee it would have been nice to be able to choose something else rather than having to order again.”

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Posted 5 years ago

“Great service and all at a very competitive price. Would definitely use again”

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Posted 5 years ago

“The best stuff”

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Posted 5 years ago

“Excellent service highly recommend”

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Posted 5 years ago

“out of this world 🌎”

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Posted 5 years ago

“I was disappointed because once I placed order the message came saying that 2 items aren’t available. Still had to pay full delivery charge. Didn’t have an option to amend the order.”

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Posted 5 years ago

“The sportswear I have ordered was of fine quality and delivered to my hub within 5 days. Which could be quicker and make te experience more pleasurable.”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“Good and quickly”

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Posted 5 years ago

“Livraison rapide,commande respecté.”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Items price effective and good quality.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“As described, with prompt delivery.”

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Posted 5 years ago

“I am very satisfied with my purchase and the time I received my exchange”

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Posted 5 years ago

“The delivery was really efficient and good. However, the fact of having to pay for returns is not convenient and practical.”

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Posted 5 years ago

“wouldn't personally use the online service again. confirmations did not match original order and despite noticing it right away, could not change it. had the hassle and expense of sending goods back and had to wait for the correct size to arrive. tried to contact them by phone..could not get a number..generic emails sent which didnt always make sense.”

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Posted 5 years ago

“I have had more problems than any other online store the wrong products have been sent multiple times and items have come faulty. Last time I buy from here.”

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Posted 5 years ago

“I’ve waited over a week now and my order has still not came, everytime I’ve attempted to track my order it says tracking cannot be scanned”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews