Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really good and very quick”

Helpful Report

Posted 4 years ago

“I ordered 6 items and your confirmation email had 2 of one item listed when I only ordered one of them. Within seconds of ordering i messaged your customer service to say remove one item. I was told it's too late to do that. Really? Even a speedy picking of items wouldn't have begun to sort my order. Has put me off Sports direct.”

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Posted 4 years ago

“Super communication, super speedy delivery. Makes me feel confident in sports direct.”

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Posted 4 years ago

“Delivery is super fast and efficient. But was very disappointed the track bottoms were in X large, definitely did not press XL, as only a 32 - 34 waist. A size X l was sent. Very disappointed in this.”

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Posted 4 years ago

“Asking me to write a review when it’s been well over a week waiting for my item, with rubbish customer service standard answers that didn’t really answer the question at all.”

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Posted 4 years ago

“Please cancel the ongoing email about product and offers. I do not want anymore email. The item arrived in time. Thank you”

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Posted 4 years ago

“I still have not received my package so not ideal. I have already paid for it though”

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Posted 4 years ago

“Fast delivery, great product. I recommend Sports Direct”

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Posted 4 years ago

“Great product and fast delivery ⭐️⭐️⭐️⭐️⭐️ Fromme”

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Posted 4 years ago

“The packaging that my order came in was battered and not sealed correctly wasn’t processed properly at all. My dumbbells had chips in the metallic black covering and covered the contents of the box in it. Also my shoes didn’t fit well at all. Plus £9.99 for delivery just because it was over a certain kg that’s stupid I paid over £100 was like £149.99 and I still had to get delivery charges that’s pathetic should be free on orders over so much and should only have to pay a smaller increment for kg difference not £9.99 on top, abysmal.”

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Posted 4 years ago

“quick and easy to use no messing about and arrived fast”

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Posted 4 years ago

“Easy ordering....delivery quick...returns procedure spot on..all round good service..pity your big boss wasn't as good with his football team have a nice day”

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Posted 4 years ago

“Good service 👍”

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Posted 4 years ago

“Most of the items received were good but unfortunately one item sent was completely wrong and looked like returns as they were not as described, packaged and the wrong size from a completely different set of kids boxers. Other than that the delivery took longer than expected. The rest of the order was great and no problems at all.”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Good items, fast delivery.”

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Posted 4 years ago

“Very good amazing to order from”

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Posted 4 years ago

“Yeah it was good didn't even have tknleave the house hahaha”

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Posted 4 years ago

“I have patronised you in the past without any problem. It is rather unfortunate that one out of your lovely mugs l purchased recently got broken in transit. I placed an order for 6 but got only 5 in good condition. One of the two wrapped up in see through nylon was broken before reaching me. I would appreciate it if you can send me another one and ask the person doing delivery to collect the broken one back please. Many thanks.”

Helpful Report

Posted 4 years ago

“My only issue is delivery is over priced and click and collect wasn’t an option”

Helpful Report

Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews