Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of merchandise. Always good to be offered half sizes in footwear. Found exactly what I wanted. Ordering online was easy. Delivery was quite quick, 3-4 days. Trainers arrived, just as described & perfect fit!”

Helpful Report

Posted 5 years ago

“Very well did their job about shoes for school and trousers.”

Helpful Report

Posted 5 years ago

“You tried and you tried to ensure that we died. But in the end we lifted 55”

Helpful Report

Posted 5 years ago

“Ordered after 5pm, arrived next day on standard delivery 👍🏻”

Helpful Report

Posted 5 years ago

“Ordered some cycle shoes and gloves - arrived quickly and all as described. Good price.”

Helpful Report

Posted 5 years ago

“Nice items, l bought Two of them. The sleeves are just perfect. They are made larger at the shoulders, allowing me to wear a jumper underneath, so, this is exactly what l was looking for. The thickness of the fleece is reasonable, it keeps me warm. Overall, l am very pleased and will recommend it.”

Helpful Report

Posted 5 years ago

“A very wide range of trainers to choose from, speedy delivery, nice trainers as well”

Helpful Report

Posted 5 years ago

“First time I have ordered from sports direct as I needed some 3 quarter trousers, they have very good selection of trousers at really good prices. The have super fast delivery. Could not fault the service”

Helpful Report

Posted 5 years ago

“Quick easy”

Helpful Report

Posted 5 years ago

“Not happy at all with the service received. Ordered a pair of trainers which arrived with only one in the box. Sent the item back using the returns slip provided & have not heard anything since. Item was returned 4 days ago now.”

Helpful Report

Posted 5 years ago

“Arrived on time brilliant trainers - returned the leggings as too small but no problem to return”

Helpful Report

Posted 5 years ago

“Good products and Fair price”

Helpful Report

Posted 5 years ago

“Really poor customer service, I was told that my item was unavailable for exchange but I could order it the next second online. Just a con, will not buy from them again!”

Helpful Report

Posted 5 years ago

“Hi I still have not received my order placed back in January. I appreciate this is likely a delivery company issue and not directly related to sports direct. could you please help? many thanks.”

Helpful Report

Posted 5 years ago

“I live in Canada, every few months I put an order in to top off my Lonsdale boxing gear and apparel. Even with shipping and duty fees its cheaper than buying in Canada and Lonsdale has all the best quality stuff! My shipment came in only 4 days!!”

Sports Direct 5 star review on 8th March 2021

Helpful Report

Posted 5 years ago

“Received wrong colour trainers.sent back then ordered them again and Received the wrong colour again. Disappointed with customer service saying my fault.in total cost me £23 for delivery for no trainers.”

Helpful Report

Posted 5 years ago

“I received my order of running shoes eventually, but they were too tight. I have been a 9.5 UK size for years, but these (Made in China) were too tight. Sent them back to "exchange them" for a UK size 10. This was confirmed by email that they had been exchanged, but there was no other information : would they be delivered automatically, did I have to pay extra for re-delivery, did I have to pick them up? Don't know. Here I am over a week later, still waiting. Can you help please? I cannot answer the questions below as my shoes haven't arrived yet.”

Helpful Report

Posted 5 years ago

“I amended my delivery address when placing my order. Received confirmation email with my old address as delivery address. I contacted customer service through email. They said nothing that could do. I emailed to see if my order could be sent out again. No reply. It was a large order for £250 I didn’t order again as I didn’t have funds to do so.”

Helpful Report

Posted 5 years ago

“Offered no solution to my situation with my previous order and were very rude”

Helpful Report

Posted 5 years ago

“وصول سريع جداً منتجات أصلية مطابقة للصور نوعاً ما، ما عدى رقم القطعة 62310630350 يوجد اختلاف حيث أن الصورة تظهرة خط اسود اسفل التيشيرت بعكس الذي وصل إلي The arrival of very fast products is somewhat identical to the pictures, except for the part number 62310630350. There is a difference in where the image is located. A black line appears under the T-shirt, unlike the one that arrived to us.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews