Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good komrad. Good.”

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Posted 5 years ago

“Fast delivery, item as promised.”

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Posted 5 years ago

“Very slow delivery service which costs 4.99!”

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Posted 5 years ago

“very quick service and delivery - Ideal product”

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Posted 5 years ago

“My order arrived very quickly. Unfortunately, the shoes were too big and had to be returned. Within a day of returning I had a message to let me know that they had been received and a refund processed, very impressed, thank you.”

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Posted 5 years ago

“Online shopping is hopeless. Ordered a children's cycle helmet, and they sent the worst condition one they could possibly find. This has been returned. I also Ordered some other items which came ok. However, I ordered some medium mens running tights, (the same make as I already have) and the sizing is ridiculous. They're half way up my calf. My 5ft 3 wife is having these instead, as it'll cost to send them back. Not a good experience.”

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Posted 5 years ago

“I was waiting for the pre-sale shoes and it was not there”

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Posted 5 years ago

“Late delivery after paying £7 for next day. Got a £3 evoucher refund even to i paid card. Went through paypal and got it back”

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Posted 5 years ago

“Shoes are ok but why is Mike Ashley presiding over the death of a Football Club i.e. Newcastle United”

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Posted 5 years ago

“Quick and fast delivery. All good.”

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Posted 5 years ago

“Nice design, but missing elastic waistband is it how it should be?”

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Posted 5 years ago

“We still have not received our products”

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Posted 5 years ago

“The experience was great my items arrived in good time and I'm happy with them”

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Posted 5 years ago

“Rapidez e qualidade. Único aspeto negativo: terem avisado por SMS apenas um minuto antes de tocarem à campainha. Deveriam avisar na véspera.”

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Posted 5 years ago

“Thank you Sports Direct. All the items that i bought have good quality and very nice items. They fit perfectly and very comfortable with the stretch element. Nice looking shirts, well made and at a great price to. Whats there not to love.”

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Posted 5 years ago

“GREAT SHOES, and up to date delivery. Happy with the shoes too.”

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Posted 5 years ago

“Good quality products at decent prices. The only quibble was the £7 delivery cost on top of a £92 purchase. That said, delivery was efficiently done next day. Overall - great service.”

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Posted 5 years ago

“Love sports direct it’s the first place i go to for mine and families shoes and clothes such good prices and quality it amazing!”

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Posted 5 years ago

“Good quality trainers. Fast delivery.”

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Posted 5 years ago

“Quick delivery and brilliant shoes, fit well and they are so comfortable!”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews