Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“App was easy and simple to use. Also I got an excellent deal on my Adidas trainers so thanks to sports direct.”

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Posted 4 years ago

“Oredered online w.ith next day delivery. Fullfilled by sports direct and delivery company exce6service”

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Posted 4 years ago

“fast delivery”

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Posted 4 years ago

“It is more than one week and i did not received my order. The tracking information provided by the courier tracking website is poor and it has not been changed for a week.”

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Posted 4 years ago

“Items delivered when expected. No problems”

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Posted 4 years ago

“Order went according to plan, no hassle and delivered quickly”

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Posted 4 years ago

“Good komrad. Good.”

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Posted 4 years ago

“Fast delivery, item as promised.”

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Posted 4 years ago

“Very slow delivery service which costs 4.99!”

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Posted 4 years ago

“very quick service and delivery - Ideal product”

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Posted 4 years ago

“My order arrived very quickly. Unfortunately, the shoes were too big and had to be returned. Within a day of returning I had a message to let me know that they had been received and a refund processed, very impressed, thank you.”

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Posted 4 years ago

“Online shopping is hopeless. Ordered a children's cycle helmet, and they sent the worst condition one they could possibly find. This has been returned. I also Ordered some other items which came ok. However, I ordered some medium mens running tights, (the same make as I already have) and the sizing is ridiculous. They're half way up my calf. My 5ft 3 wife is having these instead, as it'll cost to send them back. Not a good experience.”

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Posted 4 years ago

“I was waiting for the pre-sale shoes and it was not there”

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Posted 4 years ago

“Late delivery after paying £7 for next day. Got a £3 evoucher refund even to i paid card. Went through paypal and got it back”

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Posted 4 years ago

“Shoes are ok but why is Mike Ashley presiding over the death of a Football Club i.e. Newcastle United”

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Posted 4 years ago

“Quick and fast delivery. All good.”

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Posted 4 years ago

“Nice design, but missing elastic waistband is it how it should be?”

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Posted 4 years ago

“We still have not received our products”

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Posted 4 years ago

“The experience was great my items arrived in good time and I'm happy with them”

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Posted 4 years ago

“Rapidez e qualidade. Único aspeto negativo: terem avisado por SMS apenas um minuto antes de tocarem à campainha. Deveriam avisar na véspera.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews