Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good purchase and value for money”

Helpful Report

Posted 4 years ago

“Most of what I ordered was great however I ordered a pair of trainers in a size 7 but size 8 got delivered”

Helpful Report

Posted 4 years ago

“everything is great”

Helpful Report

Posted 4 years ago

“i have not received my skipping rope....sent messages stating that...but no reply.....will not be using your service again...totally not exeptable.....want my refund...”

Helpful Report

Posted 4 years ago

“Good service and received good in good time everything was there that was orderd”

Helpful Report

Posted 4 years ago

“Had to pay for shipping regardless if it was for pick up in store, or sent to my house - bought three items, two of them came in different deliveries and one didn't come at all which was a nuisance! So although the deliveries were a pain, I did get a refund for the item that never came - average I suppose!”

Helpful Report

Posted 4 years ago

“The cost for postage and packaging was unacceptable especially as I had to return as size was so small, so had to pay extra. Most companies in these times are not charging as they are happy to have the business. Perhaps you could look at yours☹️”

Helpful Report

Posted 4 years ago

“I was very pleased and the product is amazing”

Helpful Report

Posted 4 years ago

“perfect sizin and perfect fit very comfortable”

Helpful Report

Posted 4 years ago

“Still have one product not yet receive, I have sent two emails to cs, only receive acknowledge email but no update and result update, so disappointed”

Helpful Report

Posted 4 years ago

“Ordered 9 days ago and still not received so nothing to review other than poor slow delivery service”

Helpful Report

Posted 4 years ago

“i would have been pleased but have not received my order yet .and would like to know when it will be coming.”

Helpful Report

Posted 4 years ago

“Unable to review the trainer's yet they have not arrived yet”

Helpful Report

Posted 4 years ago

“I did not receive any of the right items I ordered and online has the same order code for for different 2 different sketchers trainers I will not be ordering from sports direct again.”

Helpful Report

Posted 4 years ago

“Good and with quality. I m happy”

Helpful Report

Posted 4 years ago

“Easy to use website and quick delivery, very pleased.”

Helpful Report

Posted 4 years ago

“I would recommend Sports Direct. I received my order on time. I’ll certainly be buying of them in the future.”

Helpful Report

Posted 4 years ago

“I have purchased two lots of school shoes only one pair has came. I'm still waiting I've had no emails I'm still very unsure what's happening.”

Helpful Report

Posted 4 years ago

“Very good service ,a few minor problems at the ordering stage but very good from then.”

Helpful Report

Posted 4 years ago

“Easy to order prompt delivery satisfied with all goods”

Helpful Report

Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews