Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items fabulous prices and super delivery!”

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Posted 4 years ago

“Arrived on time . Pleasant driver. All good 👍”

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Posted 4 years ago

“Very good and friendly service, fast delivery.”

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Posted 4 years ago

“Paid extra for Saturday delivery and it didnt arrive until Monday. I then had to pay extra for a return!”

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Posted 4 years ago

“It was good”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Not only do you get charged for a very average delivery service, but if you need to return an item, you have to pay through the nose too. Total rip off!!!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Everything came through great”

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Posted 4 years ago

“Ordered football boots which were in stock online only to receive an email 10mins later to day they were out of stock and the money would be refunded. I have been waiting for this refund now for 8 days.”

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Posted 4 years ago

“Am ales acest site deoarece ofera produse de calitate la un pret accesibil. Recomand cu incredere.”

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Posted 4 years ago

“Website Didn't tell me the cap wasn’t in stock until I checked out and made me think I was going to receive all my items but I didn’t”

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Posted 4 years ago

“If I could give you a zero I would. I was told my Oder was cancelled and as such purchased the item elsewhere only to find out this was an error on your part. I’ve since now been charged and only received half the order with no idea of when the rest will arrive . Absolute shambles and will never order another thing from you !!!!”

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Posted 4 years ago

“Super fast delivery”

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Posted 4 years ago

“Easy to order and quick delivery”

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Posted 4 years ago

“Always good”

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Posted 4 years ago

“The trainers were small, i already paid £6 delivery. But know i have 2 pay again 2 sendit back .”

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Posted 4 years ago

“Tracksuit joggers arrived on time and when I exchanged a pair For a smaller size, the new pair were sent out really quickly with regular updates from Sports Direct and Hermes. Great service, thank you very much.”

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Posted 4 years ago

“gooood ................................”

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Posted 4 years ago

“Paid £7.99 for next day delivery but this did’nt happen.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews