Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service, good price”

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Posted 4 years ago

“Rapidez, eficiência e profissionalismo”

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Posted 4 years ago

“All 100 percent .quality goods. Quick dispatch.”

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Posted 4 years ago

“Didn't get my £5 voucher”

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Posted 4 years ago

“Trainers are really great and delivery was 2 days early fantastic service”

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Posted 4 years ago

“Ordered my item, ticked the box to say no marketing emails, yet was bombarded by at least 4 emails per day with marketing rubbish. Terrible customer service! Will never buy from you again.”

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Posted 4 years ago

“Excellent products at amazing prices,quick delivery. Couldn't ask for better. Thanks”

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Posted 4 years ago

“Easy to use web site, great products at very reasonable prices. Good choice as well. Delivery was swift and painless too. Will use many times again.”

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Posted 4 years ago

“Very very bad, they wont deliver me my shoes”

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Posted 4 years ago

“Very easy searching on web side, quick delivery. Thanks”

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Posted 4 years ago

“Nothing wrong with the items but paid for next day delivery which never happened!”

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Posted 4 years ago

“I bought a few items here on the last few weeks I sent back the items for refunds to be told I will only get a discount code terrible service my money gone down the drain and never get a reply back in days is unreal !”

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Posted 4 years ago

“It's great that I can buy what my sporty grandchildren need and send it to them it always arrives on time and saves time for me”

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Posted 4 years ago

“Excellent quick service.. good communications”

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Posted 4 years ago

“Great delivery before due date given, fab shoes”

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Posted 4 years ago

“Delivery arrived next day as expected however one pair of the trainers were were a size too big. The label in the box was correct however trainers itself were too big.”

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Posted 4 years ago

“Nothing In stock! Rubbish site Takes your order pay for delivery then out of stock!!! Ordered items I wanted the one silly item turned up I paid more in delivery fee for!!!”

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Posted 4 years ago

“Very pleased with my purchase, arrived the day after I ordered.”

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Posted 4 years ago

“Livraison rapide”

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Posted 4 years ago

“Excellent service. Delivery quick and item very happy with.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews