Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,550 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 23rd May 2026

561

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality brand trainers at competitive prices - delivery has been prompt and reliable to date”

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Posted 5 years ago

“Easy ordering and fast delivery.”

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Posted 5 years ago

“Easy to use the app easy to order what I want fast at getting my new things to me. Overall I very happy with my experience shopping at sports Direct and will be coming back if I or any of my family need anything. Thanks sport Direct.”

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Posted 5 years ago

“My order was accepted, then I received an email explaining half my order was not available The postage remains the same If I had known at the time of ordering I would not have proceeded The items were birthday presents So altogether I am disappointed”

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Posted 5 years ago

“It was very easy to use , got what I was looking for, without a problem, and it was delivered in a couple of days , .”

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Posted 5 years ago

“I do not got my parcel”

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Posted 5 years ago

“I have ordered regular and never had an issue with my order . Great products and great prices.”

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Posted 5 years ago

“I am still waiting for half my order....”

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Posted 5 years ago

“Trainers are great, grandson loves them the only reason for not giving 5 stars is i think delivery is abit pricey”

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Posted 5 years ago

“Perfect perfect”

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Posted 5 years ago

“Ordered toddler trainers - wrong size in box. Decided to keep for when my daughter grows into them and order a different pair. Exact same issue - wrong size in the box. So I’ve paid £9.90 for delivery and got no correct size trainers. Emailed customer services as can’t find a number to ring, reply asked for photos which I sent and haven’t heard anything back. I’m not prepared to pay to send them back as it’s a sports direct error and I want the delivery costs refunding as I don’t have what I paid for.”

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Posted 5 years ago

“Very quick delivery and on time,but I ordered 2 sized 18 leggings and they weren't the right size.one was size 10 (that's probably the size of my thigh 😂) and the other one was a size 14,so was really gutted that they weren't right”

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Posted 5 years ago

“Brilliant service ! Communication great as is the tracking system Well done Sports Direct”

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Posted 5 years ago

“Excellent service an fast delivery”

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Posted 5 years ago

“very good value for money, good pronduct.”

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Posted 5 years ago

“The last two shirts I purchased were absolutely amazing. I’ve had ongoing compliments. Great quality - easy purchase”

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Posted 5 years ago

“Not great we received the wrong size trainers in the correct sized box so had to return”

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Posted 5 years ago

“Excellent service. Goods as described. Very happy”

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Posted 5 years ago

“Sports Direct have a website that pretends to have a base in NZ which they do not. Having sent me the wrong sizes they now require me to return the items to the UK at my cost. DO NOT USE THIS COMPANY IF YOU LIVE OUTSIDE THE UK”

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Posted 5 years ago

“Haven't received my order yet already 10 days!! I can't track it!”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,550 reviews