Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Astros delivered were the wrong size (the box said they were the right size).”

Helpful Report

Posted 5 years ago

“Fast delivery very happy everything recieved”

Helpful Report

Posted 5 years ago

“Great service - even got an unexpected free gift - thank you!”

Helpful Report

Posted 5 years ago

“Various orders placed recently where item listed as "in stock" but within minutes of ordering receive an email advising item "out of stock" which has resulted in placing further orders and having having to pay delivery on each order. Very frustrating. Will look to order from elsewhere in future”

Helpful Report

Posted 5 years ago

“Order processed quickly. Delivery took longer than expected.”

Helpful Report

Posted 5 years ago

“Nice prompt delivery of my Sketchers trainers, however it would have been good if they had removed the security tags from both pairs. Pain in the bum finding my wire cutters to remove them myself!”

Helpful Report

Posted 5 years ago

“Not happy with deliery driver dropping me order at main apartment door as im on 2nd floor as it could be robbed”

Helpful Report

Posted 5 years ago

“Processo de encomenda e entrega ágil.”

Helpful Report

Posted 5 years ago

“What have you got for me lately 😃”

Helpful Report

Posted 5 years ago

“Very pleased got what i ordered at great prices.passed this on to my family.will shop with you again.”

Helpful Report

Posted 5 years ago

“Commande non reçu a ce jours”

Helpful Report

Posted 5 years ago

“Trainers ok ideal for work didn’t receive voucher back for delivery”

Helpful Report

Posted 5 years ago

“Great choice at a reasonable price but thought the postage cost was abit high”

Helpful Report

Posted 5 years ago

“I very pleased with all my items I purchased and will continue to shop with Sports Direct.”

Helpful Report

Posted 5 years ago

“I had to return a pair of trainers to get a different size. The return process was easy and the service was very quick and efficient. Very happy with my AsIcs trainers.”

Helpful Report

Posted 5 years ago

“Ordered a single item over a week ago and despite paying for delivery 3-7 days the item has still not arrived. On Order Summary it still states 'waiting on courier pickup'. When I try to 'track order' it opens up a new tab saying Page Not Found. Have emailed to enquire but no response. Very poor service.”

Helpful Report

Posted 5 years ago

“As soon as I placed the order I realised it was going to the wrong address and immediately asked them to cancel it as there is no options to cancel or update an order, which I think is crazy. I was told I can't change the order. This means I have an item at an old address which I will never be able to get or return making this a complete waste of money.”

Helpful Report

Posted 5 years ago

“Fantastic service quick delivery”

Helpful Report

Posted 5 years ago

“Very pleased with service, trainers arrived quickly and safely.”

Helpful Report

Posted 5 years ago

“not happy about having to pay for returns. most companies nowadays are offering free pick up or returns. Especially at the moment when shops aren't open to go try different sizes.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews