Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and on time,but I ordered 2 sized 18 leggings and they weren't the right size.one was size 10 (that's probably the size of my thigh 😂) and the other one was a size 14,so was really gutted that they weren't right”

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Posted 5 years ago

“Brilliant service ! Communication great as is the tracking system Well done Sports Direct”

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Posted 5 years ago

“Excellent service an fast delivery”

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Posted 5 years ago

“very good value for money, good pronduct.”

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Posted 5 years ago

“The last two shirts I purchased were absolutely amazing. I’ve had ongoing compliments. Great quality - easy purchase”

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Posted 5 years ago

“Not great we received the wrong size trainers in the correct sized box so had to return”

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Posted 5 years ago

“Excellent service. Goods as described. Very happy”

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Posted 5 years ago

“Sports Direct have a website that pretends to have a base in NZ which they do not. Having sent me the wrong sizes they now require me to return the items to the UK at my cost. DO NOT USE THIS COMPANY IF YOU LIVE OUTSIDE THE UK”

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Posted 5 years ago

“Haven't received my order yet already 10 days!! I can't track it!”

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Posted 5 years ago

“All produkts very Good quality and exact size. After 6 years čoming back to sports direct and very Happy with the choice👍🙂😍”

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Posted 5 years ago

“Dobra i rzetelna obsługa.”

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Posted 5 years ago

“Ordered Adidas trainers from Sports Direct Online and process was pretty easy. My order came quite promptly to the set up collection point. I will use service again in time.”

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Posted 5 years ago

“I unsubscribe do and you sent me another email”

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Posted 5 years ago

“Really good and excellent pair of trainers. Thank you”

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Posted 5 years ago

“I ordered the wrong size and I'm having trouble getting a refund”

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Posted 5 years ago

“Super quick delivery. Paid for standard but it arrived the next day.”

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Posted 5 years ago

“Wrong size ordered but returned and replaced within days, thankyou.”

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Posted 5 years ago

“Great service. Price and delivery. Kept both pairs if walking shoes.”

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Posted 5 years ago

“Snelle levering”

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Posted 5 years ago

“First time i ordered no problems. Second time i ordered ,statement states clearly order size 7,and size 11 was sent,then it cost me nearly £7 to send the item back ,not impressed”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews