Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,515 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 6th April 2026

559

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service, the trainers I brought were shown in red letters at £71.00 and then I was charged £95.00!!! It's been over a week and they still haven't arrived. I emailed customer services as they don't have any phone numbers to call and just got an automated response. I'll never shop there again!!!”

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Posted 5 years ago

“Definitely need to buy a size up.”

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Posted 5 years ago

“Excellent delivery service. Got both my orders within 2-3 days. Will defo be ordering more stuff.”

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Posted 5 years ago

“Super quick delivery to Cyprus, very good experiance. Quick and easy to order. Only minor thing you could check if you could minimum the delivery charge as for my country was too much”

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Posted 5 years ago

“Not pleased with the service I still haven't recieved my item it was for a birthday present so I am very disappointed”

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Posted 5 years ago

“Fast delivery and exactly what I wanted!Thank you!”

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Posted 5 years ago

“My order was dispatched and delivered frm the UK to SIN super fast... will be buying more things frm u guys in the future... item arrived was authentic of course and in very good condition!! Thanks sportsdirect !!”

Sports Direct 5 star review on 27th January 2021

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Posted 5 years ago

“Bonne livraison mais l'article contenait toujours l'antivol magnétique ! J'ai dû couper et recoudre le vêtement.”

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Posted 5 years ago

“Absolutely terrible still waiting on delivery 7 days later 😞”

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Posted 5 years ago

“I'm very satisfied with the items I purchased. They fully matched the description on Sports Direct website. Also very prompt dispatch and delivery.”

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Posted 5 years ago

“Hi I'm still awaiting a delivery date for my item to be delivered Thanks Chris”

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Posted 5 years ago

“Easy website to negotiate, clear instructions to checkout and pay, goods arrived promptly.”

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Posted 5 years ago

“The products are fine, but the items took a month to deliver to Malta. I don't fault Sports Direct here as they posted the items on the 26th of December, I believe the hold up was because of Brexit.”

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Posted 5 years ago

“Excellent and easy 👌”

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Posted 5 years ago

“SD done great job, they exchanged my order size so quickly without hustle. So good 😊”

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Posted 5 years ago

“I have worn my previous over trousers nearly every day since I bought them and decided to buy a second pair. The fit is great and leg width perfect - not too wide.”

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Posted 5 years ago

“Excellent fast service”

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Posted 5 years ago

“My order came quick and my children are happy with the roller skates!”

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Posted 5 years ago

“Goods arrived on time but one item had a small hole in my opinion caused by Stanley knife possibly occurred when warehouse opened bulk delivery from suppliers wife repaired not a big problem item inexpensive but should be passed on to warehouse”

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Posted 5 years ago

“I didn’t get my item... was shipped to wrong country - and some random signed for it and took it... I paid 10 extra euro for shipping to Cyprus - and they sent it to nicosia “Leeds” and some random signed and took my item...”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,515 reviews