Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,523 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 4th May 2026

560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order went through very smoothly and my trainers were delivered promptly.”

Helpful Report

Posted 5 years ago

“Good delivery but didn’t realise not free returns 🙁🙁 would think twice about ordering again , never 100%with sizes. Most other shops online offer free returns”

Helpful Report

Posted 5 years ago

“Dostawa nie została zrealizowana do teraz”

Helpful Report

Posted 5 years ago

“Brilliant service fast delivery”

Helpful Report

Posted 5 years ago

“So much Time to delivery ! Im still not have my order”

Helpful Report

Posted 5 years ago

“The clothes is for from the CB collection were great but disappointed with the £5 postage fee and then having to pay £4+ to return some bits, would make me think twice before ordering from there again especially during the pandemic...ended up spending about £15 on postage as I decided to order some items for my friends birthday.”

Helpful Report

Posted 5 years ago

“Quick delivery, great service and great sketchers.”

Helpful Report

Posted 5 years ago

“Ordered fishing boots and trousers. Easy to order online, not complicated at all. Delivered within 2 days - very efficient, products excellent.”

Helpful Report

Posted 5 years ago

“Fast efficient service. Cannot find a fault.”

Helpful Report

Posted 5 years ago

“Terrible my order still hasn’t turned up I order still hasn’t turned up ordered it on the 14th of December it is now the 17th of January”

Helpful Report

Posted 5 years ago

“Easy to see what I wanted, ease of delivery and easy to order on line”

Helpful Report

Posted 5 years ago

“Excellent service, speed of delivery and quality goods.”

Helpful Report

Posted 5 years ago

“Good service good producys”

Helpful Report

Posted 5 years ago

“Still waiting for my package to be delivered”

Helpful Report

Posted 5 years ago

“Zero stars, Awful still not received my item. I am going to publicly shame sports direct on social media.”

Helpful Report

Posted 5 years ago

“Easy to order and delivery in good time”

Helpful Report

Posted 5 years ago

“Excellent service . Exchanged my order quickly and efficiently with no bother , brilliant”

Helpful Report

Posted 5 years ago

“I bought on line but exchanged at Monks Cross store. Staff were very helpful and obliging.”

Helpful Report

Posted 5 years ago

“Leider ist die Sendung bis Heute nicht eingetroffen, und auch das Tracking der Sendung funktioniert nicht!”

Helpful Report

Posted 5 years ago

“Easy website fast delivery quality product 👍”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,523 reviews