Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disaster! Ordered a boxing bag, should of arrived in 5 days, didn’t arrive, contacted sports director with no response. Still waiting! Never again!”

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Posted 5 years ago

“Simple to order with plenty of delivery spots near by”

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Posted 5 years ago

“nice produkt nice Lieferung”

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Posted 5 years ago

“Delivery costs! Returns cost !! Only bad stores can have such a policy to rip customers on such fees! We never buying from sports direct ..”

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Posted 5 years ago

“My item has not arrived yet so I can’t comment. I was told it would arrive on friday 26 then sat 27 and still not in today. The tracker did not work from the courier company. So not happy at all”

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Posted 5 years ago

“Great prices and great customer service Great safe shoping”

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Posted 5 years ago

“very good quality”

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Posted 5 years ago

“The service was very good I order it and the next day I got the delivery with no problem”

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Posted 5 years ago

“The order came on time and the process was easy. I just wished that I got my Football Kit as it was available on order but got cancelled last minute!”

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Posted 5 years ago

“Very happy with my order fast delivery”

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Posted 5 years ago

“Waiting longer for delivery and then when they turned up broken and now I’m being ignored when I ask for what I paid for.”

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Posted 5 years ago

“I found your customer service's to be disappointing and behind your competitors. Thank you.”

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Posted 5 years ago

“Delivered the wrong colour trainers and I'm waiting for the correct ones. Had to take the wrong ones to a Hermes pick up point, so not happy!”

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Posted 5 years ago

“Very fast delivery and very good price.”

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Posted 5 years ago

“I still have not received my item dispite it’s being ordered 2 Saturdays ago”

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Posted 5 years ago

“excellent service quick delivery highly recommended”

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Posted 5 years ago

“Very pleased with my recent order with Sports Direct, ordered on-line, had a confirmation e.mail, was told my order had been dispatched, had another email telling me what day/date the order was being delivered. It promptly arrived on the day. Very satisfied with Sports Direct everything went according to plan. Thankyou.”

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Posted 5 years ago

“Very nice products. Im so happy”

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Posted 5 years ago

“Delivery on time. All products excellent”

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Posted 5 years ago

“I am still waiting for the order from the 22nd of February”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews