Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant site very easy to order and return. Would recommend.”

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Posted 5 years ago

“Very good customer service.”

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Posted 5 years ago

“Ordered some running trainers and sports bra's which are great and really good value. Also ordered two t-shirts for £11, however only recieved one for the £11 I paid. The t-shirt was also good quality but too big so had to return it anyway.”

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Posted 5 years ago

“Mostly over £30 is free delivery but sports direct charge even we did shopping over £75. Not happy .”

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Posted 5 years ago

“Easy site to navigate, good range of swimsuits, pleased with the items I purchased.”

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Posted 5 years ago

“Delivery was good and quick. The item had to be returned and they didn’t have another size so I requested a refund. Still waiting for the refund .”

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Posted 5 years ago

“Nice quality, perfect size”

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Posted 5 years ago

“اين الطرد رقمhttps://www.paypal.com/myaccount/transaction/details/O-3E9187438R6117454?v=1&utm_source=unp&utm_medium=email&utm_campaign=RT000064&utm_unptid=&ppid=RT000064&cnac=GR&rsta=en_US(en-GR)&cust=&unptid=&calc=d6fab66b2c963&unp_tpcid=null&page=main%3Aemail%3ART000064&pgrp=main%3Aemail&e=cl&mchn=em&s=ci&mail=sys&appVersion=1.30.0&xt=104038”

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Posted 5 years ago

“The trainers are fine but had to replace the laces.”

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Posted 5 years ago

“Disaster! Ordered a boxing bag, should of arrived in 5 days, didn’t arrive, contacted sports director with no response. Still waiting! Never again!”

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Posted 5 years ago

“Simple to order with plenty of delivery spots near by”

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Posted 5 years ago

“nice produkt nice Lieferung”

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Posted 5 years ago

“Delivery costs! Returns cost !! Only bad stores can have such a policy to rip customers on such fees! We never buying from sports direct ..”

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Posted 5 years ago

“My item has not arrived yet so I can’t comment. I was told it would arrive on friday 26 then sat 27 and still not in today. The tracker did not work from the courier company. So not happy at all”

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Posted 5 years ago

“Great prices and great customer service Great safe shoping”

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Posted 5 years ago

“very good quality”

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Posted 5 years ago

“The service was very good I order it and the next day I got the delivery with no problem”

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Posted 5 years ago

“The order came on time and the process was easy. I just wished that I got my Football Kit as it was available on order but got cancelled last minute!”

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Posted 5 years ago

“Very happy with my order fast delivery”

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Posted 5 years ago

“Waiting longer for delivery and then when they turned up broken and now I’m being ignored when I ask for what I paid for.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews