Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great selection and service”

Helpful Report

Posted 5 years ago

“Sadly despite paying for next day delivery still no trainers not a happy customer at all !”

Helpful Report

Posted 5 years ago

“A very good service, delivery was prompt and very pleased with my purchase.”

Helpful Report

Posted 5 years ago

“Poor, courier couldn't deliver my parcel even though it was in a high street and Sports direct keep trying to close down my complaint when i haven't received items or refund. their response is there is nothing more they can do so i have no items and i'm out of pocket £145.00!!! avoid!!”

Helpful Report

Posted 5 years ago

“I bought a football pump and it broke almost instantly when trying to pump up a football that I also bought, so that left both items useless”

Helpful Report

Posted 5 years ago

“Fast quick delivery will shop again with sports direct soon”

Helpful Report

Posted 5 years ago

“Service was just as I expected”

Helpful Report

Posted 5 years ago

“Excellent service and quick”

Helpful Report

Posted 5 years ago

“Still haven’t received our order :(”

Helpful Report

Posted 5 years ago

“I recentry made a purchase with yourselves, part of which was a Reebok treadmill, though the majority of the order was delivered the treadmill is still yet to arrive, I have chased this on three occasions and have had no response or Indicatfion as to when this may arrive - I. Find this shocking and disgusting and want an answer today!!!”

Helpful Report

Posted 5 years ago

“My experience was let down completely by customer service being very forward and aggressive”

Helpful Report

Posted 5 years ago

“I was ordering a product known to me - hard wearing and great value. The order process was straightforward and the socks arrived exactly as advised, on time to the minute.”

Helpful Report

Posted 5 years ago

“I was very happy with the service both from yourselves and Fastway. Thank you.”

Helpful Report

Posted 5 years ago

“The product has arrived perfect. The information has been correct from the time of purchase. All the best. Thanks. Regards.”

Helpful Report

Posted 5 years ago

“All items turn up and are good quality, if you get the sizes wrong there is no problem with exchanging them.”

Helpful Report

Posted 5 years ago

“The trainers description and photo were completely different to what we received. Attempted three times to order the ones shown in the photo - NOT ONCE did they get it right !”

Helpful Report

Posted 5 years ago

“A encomenda ainda não chegou”

Helpful Report

Posted 5 years ago

“The delivery times are ridiculously slow. My order has still not arrived.”

Helpful Report

Posted 5 years ago

“Products as described. Bought 2 t shirts had to pay £4.99 postage, which was half the price of one of the t shirts. Would like to see free postage over certain amount. This would encourage larger spend too.”

Helpful Report

Posted 5 years ago

“I'm not so happy with the picking the orders it is twice I ordered and wrong sizes it was sent to me and customer service can't do anything even I just place my order..”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews