Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good! Easy to order, delivered on time!”

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Posted 5 years ago

“I ordered some running trainers to my local one stop, no issues”

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Posted 5 years ago

“Simple online interface, prompt delivery, great communication and updates of the status of the delivery. Top notch service”

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Posted 5 years ago

“Wrong size shoes sent had to pay returnsxwas 11 pound! Won't order again terrible service”

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Posted 5 years ago

“Quick and efficient service happy with my purchase and will definitely use again”

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Posted 5 years ago

“Both tracksuit bottoms didn't lasted few hours, due to the faulty thread in the middle part. Had to correct it myself. I have one more pair like that, bought half a year ago and never had such problem. I can't even swap them back as I need them for the army training booked next week. This entire covid-type shopping prevents from checking clothes before buying, so I hope your shop will open soon. P.S. You should think about selling DIY for half the price, as I have to do the job myself anyway ;)”

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Posted 5 years ago

“Easy to shop great coat brilliant price good delivery service”

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Posted 5 years ago

“easy and clear web page, good selection easy and pleasure shopping”

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Posted 5 years ago

“I paid for next day and it came after 2”

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Posted 5 years ago

“Good cheap products, but late delivery and condescending customer service staff”

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Posted 5 years ago

“One pair of tracksuit pants from my tracksuit was missing .. now i have to wait 10 days for you to rectify your own issues before i get them sent black out”

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Posted 5 years ago

“Very pleased with the shoes. Comfortable and light trainer/walking shoe. Ideal Prompt delivery.”

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Posted 5 years ago

“I haven’t received package and it’s 2 weeks I paid 7.99 delivery”

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Posted 5 years ago

“A great service I have no complaints”

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Posted 5 years ago

“My order was very cheap quality, the return slip is on cheap old paper. And I have to pay for return when I’ve paid £4.99 delivery fee for an order that is £77.”

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Posted 5 years ago

“Not happy, because didn't receive full order, been waiting for my trainers and apparently didn't get it, because it sold out... Won't place the order if I knew that it happens”

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Posted 5 years ago

“Item arrived with a seam split. It was bought as a gift. Emailed customer support straight away but no response after three weeks”

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Posted 5 years ago

“Ive order next day delivery and its been over a week and i still havent got my order im not happt at all”

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Posted 5 years ago

“I recently ordered myself a pair of trainers from sports direct they arrived promptly and are perfect for my requirements with the price suitable enough to pay for Nike footwear.”

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Posted 5 years ago

“Very disappointed will never shop again with sports direct. It cost me £9.20 in postage for delivery of the package and return. Thinking I would order 1 seize bigger than I am, but shoes were still too tight.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews