Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,527 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 13th May 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have really good sales on and always happy with the delivery times!”

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Posted 5 years ago

“Their chosen courier failed to deliver my parcel and have now lost it. Having trouble getting information from sorts direct customer service.”

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Posted 5 years ago

“After numerous emails informing you I’ve not received my order you are now asking me for a review? . I’ll write a review when you get my order delivered or give me my money back.”

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Posted 5 years ago

“Paid extra for next day delivery. Item was not delivered the next day. No refund given. Pretty poor service.”

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Posted 5 years ago

“I’m sending the 2 items back as I feel there poor quality”

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Posted 5 years ago

“Arrived sooner than expected very happy”

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Posted 5 years ago

“Ordered over a week ago now. Still waiting.”

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Posted 5 years ago

“Good product and arrived sooner than expected. However I ordered two footballs for an offer of 2 for £22 which was great but due to one of the footballs not being available they didn’t take the full amount and only sent one, again this was still good but I wish they gave the option of choosing another I would of been happy receiving two of the same as they are for training purposes anyway. Now for me to order another I’ll have to pay full price for a second one.”

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Posted 5 years ago

“The item is fine and at a very good price (in the sale) it's a shame the postage fee is £4.99 :(”

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Posted 5 years ago

“I’m very disappointed as I haven’t received my order that I placed on 1/1/21”

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Posted 5 years ago

“Good fast delivery quality track suit nice warm”

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Posted 5 years ago

“All good, came on time.thanks”

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Posted 5 years ago

“Quick and very efficient service”

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Posted 5 years ago

“We still haven’t received our goods 3/1/21 No updates Poor and disappointing.”

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Posted 5 years ago

“Very easy process, good tracking facility and great delivery. More than happy with the service.”

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Posted 5 years ago

“fast efficient service”

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Posted 5 years ago

“Paid £9 for next day delivery but never arrived!!!! Sent emails which were ignored. Never will I shop online with you again.”

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Posted 5 years ago

“I still haven't recieved my order after nearly a month :(”

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Posted 5 years ago

“Great ordering and delivery service! The coat we ordered was perfect and just what my son wanted. He loves it! Thank you.”

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Posted 5 years ago

“Excellent service..prompt delivery and pleased with product”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,527 reviews