Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,527 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 13th May 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and organised service. The boots ordered were of a good standard and delivery was swift too.”

Helpful Report

Posted 5 years ago

“Very good my deliveries were on time.”

Helpful Report

Posted 5 years ago

“Required item in stock and arrived quicker than expected. Excellent!!”

Helpful Report

Posted 5 years ago

“Bike arrived easy to assemble £119 down from £170 seems good quality. Big stocker in the box saying £94.99 down from £170. Would like to hear your comments sports Direct.”

Helpful Report

Posted 5 years ago

“The shopping was great, Quick delivery, vety goog quality. Thanks! (y)”

Helpful Report

Posted 5 years ago

“Very disappointed. Football boots arrived with a missing stud so couldn't use them the day after. Hence the reason I paid for £7.99 for next day delivery to.”

Helpful Report

Posted 5 years ago

“Expensive and exorbitant cost for p&p. Took ages to process and the emails were at pains to point out that no contract of sale had been made (actually it has - you accepted the order and took my money). Product arrived within a few days of shipping as you'd expect. All in all a pretty poor experience. Up your game.”

Helpful Report

Posted 5 years ago

“very good parcel came very fast and in good quality”

Helpful Report

Posted 5 years ago

“Fantastic delivery times, so quick! They resolved my problem straight away vis their customer service e-mail. Excellent service. Items really great quality and brilliant prices.”

Helpful Report

Posted 5 years ago

“Advertised a coat for sale but it wasn’t in stock so why have it still on the site”

Helpful Report

Posted 5 years ago

“Was emailed by Sports Direct to say delivery had been dispatched and I could track order via DHL. Turns out all DHL only received is a delivery note from Sports Direct advising a package will be sent to them to deliver to me. To date Sports Direct have not supplied DHL with anything. This was meant to be a Christmas gift.”

Helpful Report

Posted 5 years ago

“Easy to order, great range and value for money, quick delivery.”

Helpful Report

Posted 5 years ago

“Once ordered delivery was quick and trouble free. Very pleased with my inexpensive waterproof golf shoes, amazingly these Slazenger shoes offered half sizes too. Which many expensive brands don't offer. 👍”

Helpful Report

Posted 5 years ago

“Can’t even return it because return process is so terrible and I emailed to cancel the order no one bothered to get back to me Honestly never buy anything online from your badly managed store”

Helpful Report

Posted 5 years ago

“Rubbish that you cannot change an address after ordering. I noticed I had input an incorrect address and there was no way to change it.”

Helpful Report

Posted 5 years ago

“Ordered night time. Delivered next day. Fabulous service Thankyou.”

Helpful Report

Posted 5 years ago

“Fast delivery and pleased with product”

Helpful Report

Posted 5 years ago

“Awful - still not received my mums present which was for Christmas Day!”

Helpful Report

Posted 5 years ago

“Seem good quality”

Helpful Report

Posted 5 years ago

“Good service fast delivery 👍”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,527 reviews