Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delayed by a week due to an IT issue then was going to take 72 hours to sort out before another 72hours min to be sent. Forced to cancel. Online support was useless.”

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Posted 3 years ago

“Negative experience with this shop. They sent the wrong item twice in a row. I'm trying to contact them to resolve the issue, they avoid my emails. It is frustrating to deal with this lack of customer service. I will never be shopping there again. The correspondence with their customer service has already been lengthy (with no response) and they publicly ask for contact and order details assuring "they should be able to look into this further for me".”

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Posted 3 years ago

“Shoes soles disintegrated in 7 months returned to shop and was told that the warranty was only six months, so I couldn't a refund. This is false. The warrant is one year. Not satisfied.”

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Posted 3 years ago

“I placed an order for six shoes 17 days ago, but it has been lost by Evri. Sportdirect's customer support said that they need 3-5 working days to investigate the order's situation with the courier. However, they didn't issue a refund or a replacement order after more than 2 weeks. I was dissatisfied with their customer service because these shoes were gifts, and I was forced to place and pay for another order, which caused me trouble.”

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Posted 3 years ago

“GOOᗪ ᗯOᖇK ᗩᒪᗯᗩYᔕ ᔕᑭEᗩK ᖴOᖇ ITᔕEᒪᖴ, TᕼᗩT Iᔕ ᗯᕼY I'ᗰ ᑭᖇᗩIᔕIᑎG ᔕᕼᗩᗯ ᖴOᖇ ᗩ ᒍOᗷ ᗯEᒪᒪ ᗪOᑎE. ᕼE GOT ᗰE ᑌᑎᒪIᗰITEᗪ ᗩᑕᑕEᔕᔕ TO ᗰY ᗯIᖴEᔕ IᑭᕼOᑎE ᗩᑎᗪ ᗰᗩᑕ. ᕼE ᖇETᖇIEᐯEᗪ ᕼIᗪᗪEᑎ ᗩᑎᗪ ᗪEᒪETEᗪ ᑕOᑎᐯEᖇᔕᗩTIOᑎᔕ ᖴᖇOᗰ ᕼEᖇ ᖴᗷ TOO. IT ᗯᗩᔕ ᗯOᖇTᕼ TᕼE ᕼIᖇE! 📩 ᑕᒪOᑌᗪGEEKᔕYᑎᑕ@GᗰᗩIᒪ.ᑕOᗰ 💬 ➕1️⃣ 2️⃣1️⃣3️⃣ 6️⃣3️⃣1️⃣ 9️⃣5️⃣4️⃣2️⃣”

Sports Direct 5 star review on 21st April 2023

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Posted 3 years ago

“🐺💒 Life has taught me so many lessons. No matter how good, humble and honest you are to them that doesn’t mean that they will treat you the same way. I married my husband for almost five years now with no idea that he was cheating on me. I noticed some changes in his character and I decided to confide in a friend who introduced me to a hacker whose name is William Peterson. This guy did a wonderful and perfect job for me by hacking his phone call log, facebook messenger messages, phone messages, whatsapp, Skype, database and so on. 📩 CLOUDGEEKSYNC@GMAIL.COM 💬 ➕1️⃣ 2️⃣1️⃣3️⃣ 6️⃣3️⃣1️⃣ 9️⃣5️⃣4️⃣2️⃣ 👃😂”

Sports Direct 5 star review on 10th April 2023

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Posted 3 years ago

“We are greater than others in hacking professionalism. Let JOSE help you with your hacking needs. in the following areas such as *recovery of hacked bitcoin wallet *tracking and tracing of stolen bitcoin wallet *tracking and tracing of my stolen car *recovery of stolen bitcoin *recover of any stolen cryptocurrency *recover any products system recovery of any hacked email *card cloning *erasing of criminal records, * changing of high school or university grades, * hacking of websites and portals, * hacking of CCTV cameras, * hacking of Facebook *hacking of YouTube *hacking of any email account *hacking and recovery WhatsApp accounts *hacking of any kind of social media’s *Being blackmailed-we will trace the source and the person behind it- * tracing the signals of hackers bugging you, * hacking of iPhones of various brands, *addition and removal of information on a data base, and many other online deals. JOSE is a professionally certified team that has made confidentiality a watchword. CLOUDGEEKSYNC@GMAIL.COM”

Sports Direct 5 star review on 30th March 2023

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Posted 3 years ago

“Get into your spouses and kids phones and other gadgets without them knowing or suspecting. It feels good and safe to know what your family members and loved one’s does at always without them knowing . I had always thought it was never possible to monitor your partner or children without them noticing, but all thanks to him I am able to view my partners activities without her even knowing. CLOUDGEEKSYNC@GMAIL.COM”

Sports Direct 5 star review on 28th March 2023

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Posted 3 years ago

“Avoid at all cost. I placed an order on February 17th. It was sent on February 19th. The last update I received was on February 21st. Held in customs in the UK for delivery to Spain. After weeks of avoiding replying to my emails they confirm after speaking to a courier that the order has been lost and would I prefer another delivery with the same items or a refund. I request a refund. Another two weeks have passed and I have had no reply. Only another random email again asking me if I would like a refund. Shocking customer service. All they do is inform you to please email customer service where they never reply to your emails.”

Sports Direct 1 star review on 26th March 2023

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Posted 3 years ago

“Just poor aren't they... Send emails with offers. 5 minutes later I ordered a coat for my son. He was really excited for it to arrive. Guess what ... 3 days later an email saying the order is cancelled because they are out of stock. Like seriously, who manages this place? Mickey Mouse? Don't send out offers if you don't have enough stock. I ordered literally 5 minutes after the email was received. Now have a disappointed son. Surely you should send a replacement of the same or greater value. I've now unsubscribed from the offers email and it is doubtful if I will buy from you again.”

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Posted 3 years ago

“Good price. Good delivery.”

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Posted 3 years ago

“Worst website to order anything. I ordered my cricket bat a month ago and still it did not get delivered. Such a waste of time to contact the customer support as they are not able to help instead stating the parcel was lost in transit. Think at least twice before ordering anything from this website.”

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Posted 3 years ago

“One of the worst customer services imaginable. Ordered shoes on January 23rd, after about a week of waiting contacted customer support and asked what's going on. They said the courier lost the shoes and they will issue a refund within 21 days!! And the 21 days came and went, still no refund, tracking still saying "ready to ship" and after emailing customer support, each time they copy paste the same message saying how sorry they are and say they need 3-5 working days to receive and answer from the courier. They then promised the item will be delivered within two days, didin't deliver it, and after contacting them again, said they need 3-5 days to get an answer form the courier. It took around 15 emails and multiple web chats and over a month to get my money back, and no shoes were ever received. An absolute tragedy of a shop.”

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Posted 3 years ago

“I ordered a bright blue sweatshirt on the website. No jokes a baby blue one has arrived. Same codes - completely misleading”

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Posted 3 years ago

“I just wanna testify of how he help me get access to my wife phone,text-messages,whatsapp,telegram,gmail,browsers,contact and call logs. His generosity towards client have being in better position since i hire them my doubt is cleared as they help me spy on my wife phone without any trace or physical access. I just contact them they can able to help you! just tell them you need to access spouse WhatsApp, facebook, instagram, snapchat. SUPPORT@HACKERSPYVILLE.COM”

Sports Direct 5 star review on 21st February 2023

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Posted 3 years ago

“Ordered 2 pairs of trainers on the 10.1.23, received a dispatch notice the following day however they did not arrive until 13 days later ( I have tracked several times but just ended up going round in circles). When the parcel turned up they were not trainers at all but 4 random items not even from Sports Direct, contacted them straight away, was cut off from the web chat 3 times but eventually got the point across that I had not received the trainers and was asked to send all the items back for them to look into, which I did and backed this up with an email to customer services. After a week I had not heard anything from them so contacted again with the receipt for the returned parcel, the replied quickly saying the parcel was not deemed lost and they would have to replace or refund, the other pair of trainers were also out of stock so they would refund them. I choose to have the whole order refunded and waited and waited, a week later emailed back to ask where the refund was and received no reply, tried again a few days later and still not reply. The next day I get a dispatched notice for the out of stock trainers and they were delivered later that day. I emailed them back saying I had now received the out of stock trainers and needed to refund for the lost trainers ... I have never received a reply. Emailed once more saying I would give them until the end of the week to make the refund or I would contact me credit card company to get the money back, that is exactly what I have had to do and I am now waiting another month for it to be investigated. Sports direct maybe cheaper but they do not want to know when some thing goes wrong. I went direct to the manufacturer to buy the same trainers at the same price and they arrived the next day. Save your self the hassle and shop around, I will never use Sports Direct .com again.”

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Posted 3 years ago

“Sports direct good if you buy in store but online service very poor. £5 for a return … Better with @ASOS who do all the same gear but no return cost.”

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Posted 3 years ago

“top assoluto”

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Posted 3 years ago

“What is cheating? According to Oxford dictionary, Cheat means an act of dishonesty or unfairly in order to gain advantage, also it’s Flirting with another person is not as serious as having sex outside the marriage.But you should always be sensitive to the feelings of your partner.If you can not handle this flirting behavior , you should talk about this with your partner and seriously ask him to put an end to the flirting.If he does not do that, because he somehow thinks it is his right as a man to flirt with other women(??!!), you are in serious trouble and you both need relational therapy or a hacker (to verify your claim)to get your marriage or relationship on the rails against, In this Century right now cheating is becoming so common and normal, I don’t seem to understand why we as a people have to live our life’s that way. So much heartbreaks, you meet someone you fall in love with,which was not even genuine in the first instance, like it’s a normal way of life now. People find it hard to stay committed again. It’s becoming a thing. Getting information & data you need is quite not a big deal. Sometimes the truth needs to be unveiled by whatsoever means necessary. SUPPORT@HACKERSPYVILLE.COM”

Sports Direct 5 star review on 11th February 2023

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Posted 3 years ago

“Ordered football boots for grandson. Qr code can’t print off from my phone. Aske sports direct for help . Just keep sending more qr codes . So now stuck with the boots and no help from them . Customer service atrocious”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,555 reviews