Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,198 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering and fast delivery that I could track.”

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Posted 7 years ago

“You communicated with me that the parts I ordered were on back order and would take 7 to 11 days to ship them. The parts came in on time. thanks”

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Posted 7 years ago

“first time user , will buy again !”

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Posted 7 years ago

“Right part, On time, Fair Price.”

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Posted 7 years ago

“Easy to navigate site. Confirmation came quickly. Easy to track package.”

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Posted 7 years ago

“Thanks for providing great service and competitive pricing on your products.”

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Posted 7 years ago

“Got the product on time and it works as advertised”

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Posted 7 years ago

“good price and volume”

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Posted 7 years ago

“Package arrived in a decent amount of time - Slow for UPS. I purchased 5 Hunter sprinkler rotors. I thought I would get at least one plastic adjustment tool with this order.”

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Posted 7 years ago

“I ordered the wrong product. When I called customer service they were great and walked me through the return and re-order process. Very helpful and courteous! Thank you guys.”

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Posted 7 years ago

“I was thrilled to find what I wanted, and willing to pay a small shipping to get it - and it did arrive in a reasonable time frame and was perfect. Thank you. I would have preferred to wait until I received my order, however, before receiving several requests for feedback. :/”

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Posted 7 years ago

“Had all the parts i needed .”

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Posted 7 years ago

“quick service”

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Posted 7 years ago

“Overall, i had a pleasant experience ordering from Sprinkler Supply Store. Even though my order was placed on back-order, they agreed to ship the available units they had. They were very responsive via email and kept in contact until my order was fully completed. I will be using them again for future sprinkler supply needs.”

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Posted 7 years ago

“Quality products”

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Posted 7 years ago

“You guys have done great, you get the items shipped ASAP every thigh is what I expected, no disappointment.”

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Posted 7 years ago

“Got me the oddball parts I needed to make a customer happy at a reasonable price and in a good time frame.”

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Posted 7 years ago

“Would have given 5 stars but shipping time could have been better.”

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Posted 7 years ago

“They had the crimp rings in stock when no one else did!”

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Posted 7 years ago

“Product and price were good. Shipping was Horribly Slow. There was not a faster freight option upon checkout. "Ground" from the Midwest to the west coast might as well be by pony express!! Palmer”

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Posted 7 years ago

Hi H, thanks for your review. We're shipping from our warehouses on the east coast, so shipping time to the opposite side of the country generally takes about 4-5 days. I can completely understand and sympathize with placing an online order and having to wait for the product to arrive. It can be aggravating. Denny ~ Customer Service Manager

Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,198 reviews