Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional Transaction. Fast shipping.”

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Posted 5 years ago

“Excellent listing of parts, customer service, and delivery. Item arrived in a decent time regardless of world events.”

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Posted 5 years ago

“easy to use website with great products!”

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Posted 5 years ago

“Awesome company to buy from fast shipping and lowest prices I have seen on the internet”

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Posted 5 years ago

“Great inventory, but shipping is not very fast”

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Posted 5 years ago

“very poor customer service -- no communication --- the powers that be handling their online ordering---- will just cancel your order several days after you placed the order (paid ) **** no email -- no phone call-----nothing.”

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Posted 5 years ago

Hi Eric, thanks for the review. We emailed you yesterday morning at 11:05 am EST to notify you that the Hadco Photocell on your order had been discontinued and was out of stock and, as we are no longer able to source that part, we were promptly canceling your order. You might want to take a look in your spam folder. We'd be happy to forward over a screen shot if you'd like to see it. Apologies for any confusion.

Posted 5 years ago

“Great price, service, comunicación, fast delivery A++++++++”

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Posted 5 years ago

“Hassle free shopping, quick and accurate shipment”

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Posted 5 years ago

“Absolutely excellent service and quick shipping!”

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Posted 5 years ago

“Contact with a Sprinkler Supply Store employee was very helpful when I needed advice about a faulty Toro valve in my lawn sprinkler system. I eventually ordered a replacement which solved my problem.”

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Posted 5 years ago

“No problems. Good communication.”

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Posted 5 years ago

“Excellent service, speedy shipping, a pleasure doing business with the Supply Store.”

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Posted 5 years ago

“had what I wanted, and at a good price.”

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Posted 5 years ago

“The service, and products were perfect. Thank you. Question. We are in a drought, so the animals chewed into a couple. Do you sell repair kits? Susan Story”

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Posted 5 years ago

“I got the parts and they were the correct ones!!!! It took about 2 weeks to get them.”

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Posted 5 years ago

“Right product fair price shipped in a reasonable time period”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Shipped quickly. Exactly what I ordered. Delivered in two days.”

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Posted 5 years ago

“Hi, I have been trying to get a special Netafim Part since June. When I emailed Denny he was nice, but gave me the wrong part number. I spoke to someone in technical support at Netafim. The part I need is: 25AP21121-120 Red rings 1- 1 1/2 in LONG filter No replies to emails or phone calls since June. I would order from another company but need to use the return credit. When you order the wrong part they charge you a 25% restocking fee unless you accept a credit. Would love to get this resolved ASAP.”

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Posted 5 years ago

“Ordering was easy and shipping was fast.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews