Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,495 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, speedy shipping, a pleasure doing business with the Supply Store.”

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Posted 5 years ago

“had what I wanted, and at a good price.”

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Posted 5 years ago

“The service, and products were perfect. Thank you. Question. We are in a drought, so the animals chewed into a couple. Do you sell repair kits? Susan Story”

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Posted 5 years ago

“I got the parts and they were the correct ones!!!! It took about 2 weeks to get them.”

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Posted 5 years ago

“Right product fair price shipped in a reasonable time period”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Shipped quickly. Exactly what I ordered. Delivered in two days.”

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Posted 5 years ago

“Hi, I have been trying to get a special Netafim Part since June. When I emailed Denny he was nice, but gave me the wrong part number. I spoke to someone in technical support at Netafim. The part I need is: 25AP21121-120 Red rings 1- 1 1/2 in LONG filter No replies to emails or phone calls since June. I would order from another company but need to use the return credit. When you order the wrong part they charge you a 25% restocking fee unless you accept a credit. Would love to get this resolved ASAP.”

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Posted 5 years ago

“Ordering was easy and shipping was fast.”

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Posted 5 years ago

“Good stock and fast delivery. Prices comparable to Sprinkler Warehouse. Will stongly consider switching to Sprinkler Supply for all my irrigation needs.”

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Posted 5 years ago

“I am a residential customer stumbled onto this store while searching for a WIFI adaptor for my Hunter control panel. As a result of a great deal, I plan to do all my shopping for my irrigation through Sprinkler Supply Store. They had the part I was looking for at a price much lower than other outlets like Amazon or my local stores. After ordering the parts I was amazed at the feedback this company provides it's clients. The communications started with a simple "thank you" email and continued to track my order to a notification that my order was delivered to my mailbox. Great job people!”

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Posted 5 years ago

“Good list of products and materials. Good communication.”

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Posted 5 years ago

“I've loved the Sprinkler Supply store for years. My most recent transaction took much longer than anticipated. However, that's nothing to do with the SSS but rather the global supply chain given the pandemic. I will continue to use them go-forward!”

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Posted 5 years ago

“Shipping took forever and they blamed it on COVID which I kinda get but Amazon still ships in 2 days so I think these guys can ship faster than 1 week +. When I got the sprinkler heads, they were all mixed together so I was hard to tell which ones were which. They charged a lot more for shipping than it actually cost them so they kinda ripped me off there. The individual prices for the sprinkler heads were great, it's just shipping tips the scale into not that great of a price terrirtory. The customer service was nice and friendly when I contacted them but the service itself was very lacking. I mean USPS offers 2-3 day shipping so there's really no company out there that should take longer than that to get you your items. If you want to compete with the big dogs (Amazon, Walmart) then you need to be as good or better. If I can find these heads somewhere else, I will, I wasn't very impressed with the price and what I got for it ):”

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Posted 5 years ago

“Always being a little skeptical and apprehensive ordering from a previously unknown online store, I was extremely pleased with the selections of product available. I also had a few questions that were answered professionally and precisely. The pricing and shipping prices are very reasonable, and in my case, the product ordered was at a far more reasonable price - even with the shipping cost - than I could get locally. Will certainly purchase product from this store in the future!”

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Posted 5 years ago

“Excellent pricing and customer service. I expect quality products from companies from which I buy, however, customer service is a deal breaker if not present. I really like the communication I have received from the Sprinkler Supply Store. Thanks for an excellent transaction.”

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Posted 5 years ago

“Everything about your order process was somebody Easy; even for a 76-year-old geek. I wouldn’t change a thing.”

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Posted 5 years ago

“Excellent customer service. Quick fulfillment. Pleased with first purchase.”

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Posted 5 years ago

“Fair prices, fast shipping, great communication. Happy customer.”

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Posted 5 years ago

“Great prices on Hunter PGP's. Took a bit longer to leave the warehouse than I expected, but the warehouse it shipped from was much closer than expected, so my PGP's arrived just in time for me to install on a Saturday.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,495 reviews