Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,495 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received an email saying the sprinkler valve was delivered last Wednesday but I have not receive anything!! Unable to give a proper review until I actually get the product! Please advise! Thanks”

Helpful Report

Posted 5 years ago

Hi Jack, thanks for the review. It looks like the first delivery notification was a bad scan on the part of FedEx, as their system is showing duplicate tracking information for this tracking number that picks back up and starts moving to you again starting on Thursday in Grove City, OH. According to that tracking, your order was delivered yesterday at 2:35pm. Please get in touch if that's incorrect and we'll be happy to take a closer look.

Posted 5 years ago

“As owner of an irrigation business in the Hudson Valley for the last 14 years, I have to say that Sprinkler Supply Store is THE BEST distributor to work with. They are efficient, knowledgeable, and so quick in getting you the supplies you need. Best of all is the personal contact with Denny on the phone! After these years of working together, I feel like we are old friends. Shop here, and you will not be disappointed!”

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Posted 5 years ago

“I have a hard time finding parts for my sprinkler system. It it really a blessing to find a place where I can get them. Finding the parts was easy on your web page and shipments arrived quickly. Thank you,”

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Posted 5 years ago

“I purchased an item it was the wrong size I was told I could return it minus a restocking fee of 20% and I could not get a return label which meant I would also be responsible for the cost of shipping to return the item. The item I purchased was only 20$ but with a shipping fee of 17.95$ and the restocking fee it's really not worth it to send back.”

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Posted 5 years ago

“Prompt reply to questions, and great timing on delivery of items.”

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Posted 5 years ago

“Ordered a part for my irrigation system online. It shipped quickly and arrived as described. Definitely would buy from Sprinkler Supply again!”

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Posted 5 years ago

“Excellent Service and Prices! It would be nice if they could get shipping costs down a little.”

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Posted 5 years ago

“Order fulfillment was quick and correct. But product description was incorrect, causing inconvenience and delay with installation. Specifically, the Netafim - LVCZ10075-LF - Control Zone Kit Low Flow is wrongly described as having 3/4 in. MPT Inlet x 3/4 in. MPT Outlet. The outlet is 3/4 in but the inlet is 1 in. The pdf technical documents on the Sprinkler Supply page for this item do not address this. Before ordering, we submitted a question asking for clarification but have never received a reply. When the valves arrived we had to chase down 1 in. fittings for the inlets, adding to project cost and delay. We'd love to rate you a 5, but it just isn't merited in this case.”

Helpful Report

Posted 5 years ago

Hi thanks for your review. Apologies if we somehow missed you on this one, I did a search in our system and wasn't able to find an email from you with a question. We do our best to respond to everyone who messages in with questions ASAP. Denny ~ Customer Service Manager

Posted 5 years ago

“I ordered and paid for 3 Toro sprinkler valves and received 2. I called, left a message and emailed the Sprinkler Supply Store and have had no response to my problem.”

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Posted 5 years ago

“Ordered ten hard to find discontinued arc disk seals that were less than one dollar each. My only shipping choice at check out was to pay $11.99 for FEDEX ground. Order was shipped USPS in a small envelope for a much lower cost (no credit) and took five days to arrive. My biggest complaint is the order processing time of 8 business days. Order was placed on 9/21/2020, order shipped on 10/1 and received on 10/5. At least I got them OK and was finally able to complete the repair.”

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Posted 5 years ago

“Order arrived quickly and product was just as advertised”

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Posted 5 years ago

“During the covid 19 demic they where able to get me the back ordered material i needed. Thank you!”

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Posted 5 years ago

“Great service! Product I recieved were top quality.”

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Posted 5 years ago

“Great prices and fast service, product was shipped out fast.”

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Posted 5 years ago

“Excellent service and price. Just what I wanted. Will buy from again.”

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Posted 5 years ago

“I had no idea who you guys were and I had dealt with some other folks. I’m simply a residential customer but you kept me completely up to date, good or bad. Thank you for your transparency!!”

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Posted 5 years ago

“Great service got the right parts at the right price.”

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Posted 5 years ago

“I ordered some valves from this store. It was easy to deal with them and they stood behind their products.”

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Posted 5 years ago

“Great service and parts sent out as soon as possible even with Covid-19 delays!”

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Posted 5 years ago

“I don't often look for sprinkler supplies, but now that I've found this store I won't have to look far. I easily found what I wanted on the web site, ordered easily, and received my order quick”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,495 reviews