Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,553 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a hard time finding parts for my sprinkler system. It it really a blessing to find a place where I can get them. Finding the parts was easy on your web page and shipments arrived quickly. Thank you,”

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Posted 5 years ago

“I purchased an item it was the wrong size I was told I could return it minus a restocking fee of 20% and I could not get a return label which meant I would also be responsible for the cost of shipping to return the item. The item I purchased was only 20$ but with a shipping fee of 17.95$ and the restocking fee it's really not worth it to send back.”

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Posted 5 years ago

“Prompt reply to questions, and great timing on delivery of items.”

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Posted 5 years ago

“Ordered a part for my irrigation system online. It shipped quickly and arrived as described. Definitely would buy from Sprinkler Supply again!”

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Posted 5 years ago

“Excellent Service and Prices! It would be nice if they could get shipping costs down a little.”

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Posted 5 years ago

“Order fulfillment was quick and correct. But product description was incorrect, causing inconvenience and delay with installation. Specifically, the Netafim - LVCZ10075-LF - Control Zone Kit Low Flow is wrongly described as having 3/4 in. MPT Inlet x 3/4 in. MPT Outlet. The outlet is 3/4 in but the inlet is 1 in. The pdf technical documents on the Sprinkler Supply page for this item do not address this. Before ordering, we submitted a question asking for clarification but have never received a reply. When the valves arrived we had to chase down 1 in. fittings for the inlets, adding to project cost and delay. We'd love to rate you a 5, but it just isn't merited in this case.”

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Posted 5 years ago

Hi thanks for your review. Apologies if we somehow missed you on this one, I did a search in our system and wasn't able to find an email from you with a question. We do our best to respond to everyone who messages in with questions ASAP. Denny ~ Customer Service Manager

Posted 5 years ago

“I ordered and paid for 3 Toro sprinkler valves and received 2. I called, left a message and emailed the Sprinkler Supply Store and have had no response to my problem.”

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Posted 5 years ago

“Ordered ten hard to find discontinued arc disk seals that were less than one dollar each. My only shipping choice at check out was to pay $11.99 for FEDEX ground. Order was shipped USPS in a small envelope for a much lower cost (no credit) and took five days to arrive. My biggest complaint is the order processing time of 8 business days. Order was placed on 9/21/2020, order shipped on 10/1 and received on 10/5. At least I got them OK and was finally able to complete the repair.”

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Posted 5 years ago

“Order arrived quickly and product was just as advertised”

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Posted 5 years ago

“During the covid 19 demic they where able to get me the back ordered material i needed. Thank you!”

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Posted 5 years ago

“Great service! Product I recieved were top quality.”

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Posted 5 years ago

“Great prices and fast service, product was shipped out fast.”

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Posted 5 years ago

“Excellent service and price. Just what I wanted. Will buy from again.”

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Posted 5 years ago

“I had no idea who you guys were and I had dealt with some other folks. I’m simply a residential customer but you kept me completely up to date, good or bad. Thank you for your transparency!!”

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Posted 5 years ago

“Great service got the right parts at the right price.”

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Posted 5 years ago

“I ordered some valves from this store. It was easy to deal with them and they stood behind their products.”

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Posted 5 years ago

“Great service and parts sent out as soon as possible even with Covid-19 delays!”

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Posted 5 years ago

“I don't often look for sprinkler supplies, but now that I've found this store I won't have to look far. I easily found what I wanted on the web site, ordered easily, and received my order quick”

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Posted 5 years ago

“Got my order as expected. The best part for me was the quick and friendly response when I contacted them with a question. Would recommend!”

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Posted 5 years ago

“Good price, Good service, Shipping time good”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,553 reviews