Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Prompt good service with good prices. This is one of many controllers I've ordered over the years and it arrived in good shape ready to mount.”

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Posted 5 years ago

“Good pricing and quick shipment of my needed Netafim tubing. They have a good selection to choose from and the material arrived as expected.”

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Posted 5 years ago

“Still haven’t received! Mailed out 4 Jan 2021”

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Posted 5 years ago

Hi, thanks for your review! Our apologies for the delay in your order, USPS is still experiencing delays in shipping even after the holidays. We're seeing a lot of delayed shipments, but they all seem to be arriving. Please contact us if the shipment hasn't arrived in the next few days and we can take a look at getting a new order out to you.

Posted 5 years ago

“Great communication all through the purchase! The cost was right and the product was exactly what I needed.”

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Posted 5 years ago

“Shipped Jan 9 Have not received still in transit. Not very happy”

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Posted 5 years ago

Hi John, apologies for the delay. All of the shipping companies have been occasionally experiencing delays since early in the holiday season. We've been shipping out orders as quickly as possible to offset the potential delays that some of our customers are experiencing, but we have little control once it leaves our loading dock. It looks like the shipment has reached your town, so you shouldn't have much longer to wait.

Posted 5 years ago

“Ordered a valve to repair a stuck-on zone, and a box to replace the existing box which was too small. The box was not available right away. I thought the valve would be sent first and the box later, but you held the valve until the box was available. Good: both the valve and the box worked, and I was able to fix the zone. Better: give the purchaser the option to have parts shipped as available. I was without any irrigation until the parts arrived.”

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Posted 5 years ago

“Great job. Will use this company again to order more material.”

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Posted 5 years ago

“I had a small order for a sprinkler part which I made an error in entering. The order was entered and paid for by the time I realized my mistake. I called up Sprinkler Supply Store and they were very cooperative to get the wrong order cancelled and credited and I placed the correct order which they sent out promptly and which I received in the mail. I was pleased with how everything was handled and will reorder from them again when I need sprinkler parts again.”

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Posted 5 years ago

“Great price and service. Fast shipping”

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Posted 5 years ago

“Ordered 1 1/4" pinch clamps, arrived ahead of time, well packaged very happy.”

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Posted 5 years ago

“Ordered on the website. Ordering was fast and efficient. Product was delivery fast and on time.”

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Posted 5 years ago

“This was so, easy. Got everything I ordered, in just a few days. Felt like I was in the loop, with updates about my order. Didn't have to drive around, or waste time on the phone trying to explain what I needed. Just click the pictures, and decide on the quantity. My order, would have cost twice as much, trying to fill it locally. Simple, painless, easy. Thank you, SSS.”

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Posted 5 years ago

“12/23 Mail here ..........Still awaiting delivery- Assume Holiday overload??”

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Posted 5 years ago

“Ordering was easy. Item was shipped the next business day. Almost daily updates of shipping progress. The Hunter Wand Wi-Fi controller worked perfectly.”

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Posted 5 years ago

“Parts delivered as expected. Took a long time to get them shipped out; not sure if that is typical as this is the first time I've ordered from them.”

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Posted 5 years ago

“Still haven’t received the item”

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Posted 5 years ago

Hi Eric - thanks for your review and apologies for the delay in your order arriving. I can see that your order was shipped on the 10th. We've been seeing a lot of delayed orders due to the increase in online shopping this year for the holidays as a result of the pandemic. Please get in touch if you've still not received it next week and we'll take a closer look.

Posted 5 years ago

“Very satisfied anytime I order from your Company.”

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Posted 5 years ago

“I found an odd fitting at a reasonable price.”

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Posted 5 years ago

“I received the product I asked for in a timely fashion.”

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Posted 5 years ago

“I loved my experience with them, from first coming to the site, to ordering, to receiving my goods. Their pricing was excellent, they consistently and clearly communicated the order progress, and everything arrived perfectly, and on time. I get the sense these folks really like what they do, and they have built a great business focused on ease of use, value, and client experience. I am really glad that I found them.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews