Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,495 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1/2" funny pipe fittings do not fit 1/2" funny pipe. I had to buy home depot 5/8" funny pipe to use the fittings they said would work. I had to research it online that the brand of fitting although sold as 1/2" requires a larger diameter pipe right on the fitting specification. Online they just typed that it should work or to wet or heat the pipe. They should know better. no offer to take parts back or fix the problem.”

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Posted 5 years ago

“Bad deal, I received the wrong items, emailed my problem and as yet have received no response. Looks like shipping error as my shipment had my order with correct items on paper included in box. When am I going to get a response?”

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Posted 5 years ago

Hi John, thanks for getting in touch. Your email arrived to us last night after hours. We're currently working through the day's emails and will respond to you and get your problem resolved by the end of the day. Apologies for the error on the order. Denny ~ Customer Service Manager

Posted 5 years ago

“they respond customers fast.”

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Posted 5 years ago

“Thought I was order from a place in Traverse city Michigan, that was close to Indiana. No it was shipped from New York. Did not expect it to take the long way around the Great Lakes.”

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Posted 5 years ago

Hi Dennis, thanks for the order and for your review. Our offices are in Traverse City, but we have multiple warehouses that we ship out of. We try to send each order to the closest location that has all of the parts on the order. It looks like a good portion of the delay on your order was the Labor Day holiday that Monday after your order shipped. Regardless, we apologize for any confusion.

Posted 5 years ago

“Good experience with Sprinkler Supply Store. Good selection of PVC Fittings and other material to complete my system. Very fast responses on customer services questions or other questions about products.”

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Posted 5 years ago

“Part was priced competitively. Part was not available for 6 weeks at first but came thru in a week.”

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Posted 5 years ago

“It took forever to be delivered”

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Posted 5 years ago

“Great communication, fast shipping and product exactly as described. Highly recommend.”

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Posted 5 years ago

“Item was back ordered and it still was delivered faster than I had expected!! Thank you!”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Severe delivery delays.”

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Posted 5 years ago

“Well done no issues.”

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Posted 5 years ago

“Good prices and customer service.”

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Posted 5 years ago

“Exactly what I was looking for. Quick service, arrived as scheduled.”

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Posted 5 years ago

“I’m totally impressed and needed help with my drip system and you provided exactly what I needed when the big box stores failed me. Thanks for the assistance and timely shipping! I know where to purchase my Sprinkler parts now...”

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Posted 5 years ago

“Sprinkler Supply Store is my go to supplier for everything irrigation! They stock an excellent inventory of quality products, ordering is easy, processing and shipping is fast, and their Customer Service is excellent! Thanks and Kudos to you Sprinkler Supply Storye ... it's a pleasure doing business with you!”

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Posted 5 years ago

“Fast service! You had a part we were told was impossible to find. Arrived much sooner than expected.”

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Posted 5 years ago

“Thank you for my parts. When I ordered the product it did not show they were out of stock, but you charged my card regardless. I didn't receive my parts for two months and the only communication I got was when I initiated the conversation. Customers cards should not be processed unless parts are in stock and able to be shipped right away.”

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Posted 5 years ago

“Excellent product and service was amazing!”

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Posted 5 years ago

“Product ok, took a very long time to get items”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,495 reviews