“It was a nice experience to lease a vehicle from Sally & Amy. Sally actioned on my request promptly and always follow up with the dealer and me. Amy outlined the required documents clearly with me for the finance settlement. The whole novated lease process was very smooth.”
“My experience with street fleet was very good the friendly staff and service was excellent and very helpful i would use them again in the future for getting a new car thanks to the team and Sally for helping me to get a new car.”
“Helpful and good when called on the phone. But, it would be easier to do things online - for example, lodge claims, if it was possible to edit claims (before they are paid) and add comments where they are (occasionally) necessary.
Live Chat was hopeless - just received a large automated script - this is not live chat.
The next question in this survey only enables one response. This can be a problem when I have communicated in all three ways.”
Posted 1 month ago
Thanks for your review Jennifer – this is some great feedback we hope to use to help us improve our current processes and troubleshoot automated processes such as LiveChat. Our online claims process allows the upload of receipts and any edits or comments can then be sent directly by email to your dedicated Fleet Consultant. Please reach out if you need assistance. Thank you.
“I have been dealing with Street Fleet for over 10 years & am very happy with their professionalism. Communication from all departments is great as well as their problem solving solutions. I look forward to the next 10 years!”