Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,723 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Tell us how Stuarts London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and free. Fault with jacket and been dealt with efficiently. Always had good customer service”

Helpful Report

Posted 12 years ago

“Quick service, although the website might need a redesign to inspire more confidence in consumers.”

Helpful Report

Posted 12 years ago

“Nice gear and quick delivery as always!”

Helpful Report

Posted 12 years ago

“Good purchase and goog prizes and easy to do.”

Helpful Report

Posted 12 years ago

“Great site. Extensive range of clothing and fast delivery. Also returns are received fast with money refunded just as quick! However, it's only downside is that it doesn't offer a pre-paid label for refunds unlike similar sites”

Helpful Report

Posted 12 years ago

“Superfast delivery as always. Descriptions could be a little better ie more information on fit, material etc. Still pleasure to deal with.”

Helpful Report

Posted 12 years ago

“swift delivery, and exchange policy”

Helpful Report

Posted 12 years ago

“Overall the service I received was very good, but I am putting just good for a couple of reasons (not because I am a grumpy old bag - as I just said, I found the service very good). This is an age of ecological and environmental awareness - we all recycle (most things) and loads of annoying people ride their bikes to save the sky etc. So I was a bit disappointed to see that you send my wallet in a massive A4 sized padded envelope! Don't worry, I will re-use it, but maybe a smaller one would've been more appropriate. Your delivery and dispatch was super speedy, and I loved how you kept me abridge of developments with emails charting the wallets progress. My only other slight grip was with the packaging around the actual wallet. I bought a Bellroy slimline wallet, as a present for my boyfriend for his birthday, and as such was a little disappointed to see that the little brown card envelope that it sits in is a bit ripped and battered around the top. Obviously the wallet is fine, and it may just be me being anal about it, but I had hoped it would be in perfect condition, as it was a gift. Overall though I was really pleased with the wallet and service, and would definitely shop with you guys again.”

Helpful Report

Posted 12 years ago

“Fast delivery and good communication.”

Helpful Report

Posted 12 years ago

“My order was immediately acknowledged by email and delivered within a couple of days. Unfortumately the shoes were too small (even though they were the "right" size) so they had to be returned. No quibble full refund even though they were sale items. My only complaint is that I had to pay £8 return postage, which I feel is not reasonable as the shoes were too small - not my fault.”

Helpful Report

Posted 12 years ago

“very good site with good choice”

Helpful Report

Posted 12 years ago

Stuarts London is rated 4.8 based on 19,723 reviews