Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,263 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, quick delivery, no issues, will use again.”

Helpful Report

Posted 2 years ago

“The item arrived in an un usable condition. SOL apologetic and sent a returns label the problems then started. I have no printer they cannot provide QR codes they apologised. So I’m left with an unusable item I’ve paid postage for and because I have no printer basically tuff !! I asked for a printed label to be sent with replacement item but they wouldn’t do that. I was told to take it to the post office and see if they would print the label but then informed other customers have reported this doesn’t work, so why suggest it to me. ?? Book a free collection on your own post office account using the label tracking number ( because it’s prepaid there’s no option to request a label be brought on collection ) and then ask for proof off the postman that they couldn’t accept the package without a label when they come to collect ?? So basically I was messed about, sent on wild goose chases for the grand price of a £1.79 tin of shoe polish !! I had to start a pay pal case to recover the postage cost and item cost and received a snotty email from SOL telling me the customer service team had sent me a returns label and done nothing but try to help me and could not see how I could find it stress full. I received my refund via pay pal and I would never ever use or recommend Stuart’s of London online service to anyone. Why they have emailed me and asked me to write a review is beyond me 😂”

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Posted 2 years ago

“Thank you for your excellent service from London to the US.”

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Posted 2 years ago

“The quality of your product is excellent. However, the sizing needs to be updated to Western bodies. But other than that the design and quality of the products are more than worth the effort and money to get them.”

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Posted 2 years ago

“Thank you. The purchase was a gift for a dear friend. It arrived promptly and even more promptly I received a hearty thank you from my friend on the other side of the country.”

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Posted 2 years ago

“I ordered a pair of shoes which were the wrong size when they arrived. Stuarts appologised and promptly send me a returns label. A replacement pair arrived within two days. A very efficient service”

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Posted 2 years ago

“First thing I've bought from Stuarts (Norse Projects cardigan) and, whilst it wasn't cheap, it was reduced by 20%. Absolute quality. Very happy”

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Posted 2 years ago

“Buying experience was seamless, and goods was delivered phenomenally quick! Will not hesitate to buy from again. Thank you Stuarts London!”

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Posted 2 years ago

“Great service from start to finish i was very impressed”

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Posted 2 years ago

“Great price, Super fast delivery! Delighted with my boots and will definitely recommend Stuart’s to everyone!”

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Posted 2 years ago

“Where do I start, Stuarts is a fabulous company fantastic range of clothes etc and their level of customer service is impeccable. I have bought many items and am totally satisfied with all of them. Keep up the great work Best regards Baron Sir Hadley D'Oyly Bt”

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Posted 2 years ago

“All excellent, Delivery as expected and product wonderful quality and as advertised. Thanks.”

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Posted 2 years ago

“Easy to order Item exactly as described Delivered on time Would recommend”

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Posted 2 years ago

“Really excellent customer service. Super fast delivery. In store attention was of the highest level.”

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Posted 2 years ago

“Great choice, great service, great prices”

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Posted 2 years ago

“Ordered some Jeans, despatched next day, delivered safely and well packaged. Products as described. Would definitely recommend.”

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Posted 2 years ago

“Fantastic customer service from beginning to end. Ordering on line was quick & easy, plus an added surprise of a very good discount of 20% off as well as free postage which I thought was excellent. I received the item within a few days of purchasing in which you kept me informed of it’s journey. Nicely packaged too.”

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Posted 2 years ago

“Great service, arrived in a couple of days, very satisfied with the product”

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Posted 2 years ago

“Item was delivered quickly without fuss, very happy with product”

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Posted 2 years ago

“Great price and fast delivery”

Helpful Report

Posted 2 years ago

Stuarts London is rated 4.8 based on 20,263 reviews