Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

Write Your review

Tell us how Sunshine.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the reassurance over the weekend and the quick response today with the options available. Have booked with you a number of times and will definately book with you again. Thank you”

Helpful Report

Posted 6 years ago

“I must say the service use guys have provided considering everything that is going on is amazing credit to use all will be defo booking with use again even tho I didnt get on holiday I was pleased with a full refund in a quick period of time thank use guys for making this situation better for myself and family”

Helpful Report

Posted 6 years ago

“Like this company”

Helpful Report

Posted 6 years ago

“Tomas cook have gone into liquidation I was due to fly in a few days booked time of work got everything ready. They have just cancelled the full Holliday not even tried to make other flight arrangements. Been sent a refund but takes a week to get back but only takes a day for you to get my money. Absolutely fuming”

Helpful Report

Posted 6 years ago

“Didn’t book direct. Booked through On The Beach and had to buy flights direct!”

Helpful Report

Posted 6 years ago

“Quick easy and good value”

Helpful Report

Posted 6 years ago

“Not happy with the full inclusive package I got sold over the phone, since it was a last minute, departing in few days holiday. It was my first and last time doing that, as it’s quite difficult to know what is being offered as they make the offers sound so appealing for the money you pay, when it’s not the case. All about selling anything for the profit, customer satisfaction does not seem to play much of a role. Due to such experience, I am not 100 percent sure I will be using sunshine again. Words cannot describe the disappointment and the information I got given on the phone that did not quite match the reality nor expectations of anything I paid for, starting from the place, location, hotel facilities, transfer and even timings of the flight as we got there in the very late night, pretty much on a new day, all tired out, and had to leave to the airport on the way back at 3 o’clock at night to get to the airport for 7:30 departure. Not very ideal. Hotel was placed in the location far away from nice beaches and beautiful spots, so there was a lot of travelling involved to get the most and best out of the dull location we were at, which also came with extra cost and eating out at least two times per day, due to very poor hotel English food and the same daily boring dishes, on an all inclusive deal. Disappointed and feel like I have been ripped off.”

Helpful Report

Posted 6 years ago

“Fab! Easy to use. Got a good deal on flight holiday and transfer .”

Helpful Report

Posted 6 years ago

“Used Sunshine before and had no problem even when you contact them they are helpful and makes you feel at ease, so this is why i have used them again”

Helpful Report

Posted 6 years ago

“The website was easy to use, and bookings are easy to place. We did have a problem with our return flight, because it was already full. After a few short phone calls, we managed to find the same holiday, leaving a day later than intended, and a little bit cheaper. Overall we're happy with the outcome, and the service we recieved from the very helpful staff.”

Helpful Report

Posted 6 years ago

“Easy to book”

Helpful Report

Posted 6 years ago

“Third year booking with sunshine,never had any problems”

Helpful Report

Posted 6 years ago

“I have been booking holidays with Sunshine on line for 5 years. Easy site to navigate & find prices good value for money. Excellent range of destinations & hotels.”

Helpful Report

Posted 6 years ago

“Booked with sunshine last year,very happy, followed up this year and recommend to friends and family but did see the price with yourselves £40 cheaper per person the morning after I booked. I’m sure you can understand my disappointment.”

Helpful Report

Posted 6 years ago

“wouldn't use anybody else”

Helpful Report

Posted 6 years ago

“I have used sunshine before to book my family holiday and have not been disappointed. Always helpful with any queries.”

Helpful Report

Posted 6 years ago

“Takes too long to resolve a question with the holiday. 6 weeks to contact the hotel for a question regarding how we are going to obtain our room key when the reception states it closes prior to our arrival.”

Helpful Report

Posted 6 years ago

“Quick easy good value”

Helpful Report

Posted 6 years ago

“Very easy to use excellent web site Navigating anywhere and what you need is perfect Great deals Holiday packages are the best must say!”

Helpful Report

Posted 6 years ago

“good easy to use”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews