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TalkTalk Reviews

1.2 Rating 1,604 Reviews
4 %
of reviewers recommend TalkTalk
1.2
Based on 1,604 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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TalkTalk 1 star review on 29th March 2025
Venkat K
TalkTalk 1 star review on 15th March 2025
Lunis
TalkTalk 1 star review on 11th October 2024
Anonymous
TalkTalk 1 star review on 20th June 2024
Disabled, Excluded And Leaving
TalkTalk 1 star review on 20th June 2024
Disabled, Excluded And Leaving
TalkTalk 1 star review on 20th June 2024
Disabled, Excluded And Leaving
TalkTalk 1 star review on 20th June 2024
Disabled, Excluded And Leaving
24
Anonymous
Anonymous  // 01/01/2019
They have the worst customer service i have ever seen.
Helpful Report
Posted 12 years ago
The worst customer service I have ever encountered. Would advise all to avoid TalkTalk at all costs
Helpful Report
Posted 12 years ago
Customer service is shockingly bad. Person i spoke to was rude and closed the phone one me. when i said im not happy with the service i have received today i was told by a TalkTalk staff that he does not care if im not happy and closed the phone.
Helpful Report
Posted 12 years ago
TalkTalk is rated 1.2 based on 1,604 reviews