“I purchased an icemaker through Temu. They offered no insurance. It was from xbeauty warehouse..
After 30 uses it quit working I sent a video to the warehouse that it came from X beauty, they told me the motor was out $163.30 uses and the motor is out, Temu would not do anything about it horrible company as far as Customer Service when you pay that much for a product you expect a little consideration, contacted x beauty,
They referred me back to Temu after being told by four associates. There was nothing they could do. I was told they would escalate my ticket to a higher up within one minute. I received a close ticket notice and an email stating that they could not do anything about the purchase.
Before you buy any high priced item, furniture, electronics,
Reconsider, if something goes wrong!
Even though there was minimal use, they will not do anything about it!!
Frustrated beyond belief!”
“For my daughter's 12th birthday I ordered her a personalized LED mirror that had her name on it the package was delivered by a plain clothes man in a sedan not a postman handed to my ex-husband a box in pond which they opened there was a remote and a stand no mirror. I had to reorder her a mirror and I'm still waiting for that mirror to be delivered and during that I've asked for a refund in which they will not give to me because they say that it has been delivered and that their shop has confirmed the packing and delivering to my daughter who says and is upset and crying that she did not receive her personalized mirror for her 12th birthday and they want to give me a 20% coupon that caps at $20”
“probably the worst, never respond, never refund, never on time.
I cancelled the order, after 30' and suddendtly, next day the order is in your home. 90 days waiting about my refund, maybe never.”
“Do Not Order from Temu. I have asked for a refund for my order placed 01/03/2025. I cancelled the same order right away... They want to keep your money on your account to rethink your going to purchase from them. I emailed them and told them to return my money to my bank.... I'm not interested in ordering from them. To this day I'm still waiting for my refund .”
“Fckg tricky application! I bought a bunch of overpriced low quality products because i fell onthe scam of the roulette to get free gifts. It's supposed I would get about 8 extra free items and i didn't received them. All of this is a scam!! Please people! Be aware!”
“If I could I would give it zero stars placed orders for over a hundred dollars and got two items. I'm sick of the long wait times when I things I ordered are two hours away. They keep your money. So please think twice about ordering from them. The cheap prices is just to get you hooked”
“I was asked for a Fingerprint & a Password. The fingerprint worked msybe: 4 to 5 days to look on site. Then my Cellphone completely locked down. I couldn't remember the Password. Temu offered a Supervisors assistant charged me $45. I had charges removed. I couldn't get Samsung or Verizon to unlock my phone. Now, it's sitting in drawer after I paid $200 Then I had to get a new cellphone; a new number & email. I lost of of my Photos & Information. Thanks;alot for ripping off Senior- Citizens on a Sociall Security Income & on Medications.
.”
“I purchased a cell phone yesterday, the money was taken from my bank acct, today the money was back. No explanation, is this what I'm to expect from TEMU? I won't waste anymore time with them so now you can stop sending me your cheesy promotions to my email”
“I received a text to get 2 free gifts I picked the gifts then I had to place an order with a $35 minimum I placed the order only for them to give me 1 free gift and come back tomorrow for the other one in which I know they're going to say I have to place another order in the voice of that baby meme Bullshitttttttt 🙃 so don't be like me and get caught up in the free gifts scam and now it won't let me cancel my entire order saying it's shipped and I just placed it.”
