“Wanted to buy some $100 worth of items. All I can say is every item was NOT a true representation of what I ordered. They were cheap, flimsy, ordered bowls with lids, and some of the lids came broken. Everything was smaller and flier than what it appeared in the photos. Deleted my account and will never order from them again.”
“I don't know that my items have even been tried to be shipped or if the site even updates tracking ,it shouldn't take a week to even start shipping but want to separate your orders to expedite shipping and then want to charge so much for the shipping which is free if you wait weeks for items to ship”
“I returned three shipments within last few months and they show that returned amount is credited and then next day they make it zero, very bad experience with Temu”
“Temu is nothing but a scam to get you to spam all your friends and family they offer you free products which is fantastic but in order to get those free products, you have to send out so many messages to your friends and family that you’re littering their mailbox and inbox messages With garbage there has to be a better system. I sent it to six family members. I owed two dollars I couldn’t purchase my products because I owed the two dollars. I was willing to pay the difference that is not an option instead at the beginning when I first had my family members clicking on my link it was taking off a dollar and as one by one went down The dollar taking off got less and less I ended up owing $.10 and I refuse to send it to any more family members you’re better off if you just want the products go to Amazon and make your purchase there. At least you can get hopefully a better quality and you’re not littering your families and friends mailboxes, and in boxes with garbage”
“Bought cheap dash cam looked great did not vote with tf card so had to pay extra for one it only lasted 2 weeks over guarantee what a waste of money of course temu aren't interested.Paid more money know to get a decent one with a 1 year guarantee”
“My order said it was delivered December 12 Temu sent an email stating they will refund my money and I can still keep my package once delivered. At the same time all of a sudden the package was delivered but I never received it and now they are very rude and I still owe affirm 50.02. For items I still do not have ax of now. I order from this company damn near every other week because I love what they have but after this and the rudeness of their customer service I'm okay with paying more. It's the principal.”
“l am Joseph Antony, l returned two items & you didn't pay me back at all. l will never buy anything from temn & do shopping. Temu is a cheating online shopping platform. l hate it,hate it & always hate & tell my friends all about you. l hate it.”
“Have account credit that I've been trying to use, with no success. My order is less than my account credit, so should/ would be fully paid for with some credit still remaining. However they keep trying to charge my credit card!!! What's that all about???? Have never been able to speak to an actual person about it, due to their prewritten nonsense from who-knows-where. Not happy and won't buy from temu again....”
“Temu always sends notifications for free items, but you always have to purchase, even when it says free. I've spent thousands of dollars, but never rewarded. Don't get me started with the games. When you get close to winning Temu changes to .2 and you never really win despite trying for days and sometimes weeks. This is not a reward, this is misleading and cheating customers like myself. Temu needs look at this mess and fix it, or I andany o5her customers will be gone.”
“Terrible service classic baitand switch with items. Sometimes they take ur money use it for internal banking issues then cancel your order and 2 week slowboat ur refund probably playing the market with ur money with no intentions of filling your orders. This is a gambling company not a real item buy....”
“Since December 3rd, I have not received any updates regarding my shipment, nor have I been able to contact CTT Express Spain. The final destination is Portugal, and the order is from Temo. I URGENTLY require an update on this matter.
Ticket ID: 1734211806163638
Order: PO-163-03585648726311554”
“My account was hacked, email, phone, number and address changed. Temu refused to admit the purchase was fraudulent. Refused to give my money back. I will never do business with Temu again. Common sense tells you that when all the information has been changed then something is wrong. Tammie lance”