“ordered package and there is no way that their shipping tracking works for i have three different answers on the same package. As for a refund, wednesday will call CC company and have them bounce the charge for the product is no longer wanted or needed”
“Be very warned that when you return things to this company, you most likely won’t get the proper money back! I had clothes that did not fit as described, material that was very cheap or not as described, etc. they say free shipping and you will be refunded. When you send it back and follow all their instructions they don’t give you the correct refund. They tried to circle around and not answer my question several times. Then they tell me I need to contact Afterpay to have them give me correct refund! They should be contacting Afterpay to tell them to adjust the refund! Bad customer service! You wait forever for the stuff. But America! Get it quickly! Pay a little more but know you will be supported and get your money back if return! With this company you not only get what you pay for - CHEAP- but you get their cheap customer service as well- which is none”
“Temu’s products many aren’t good quality with very slow shipping, from order to delivery over three weeks. The options below are useless doesn’t get into key issues.”
“Where is the discount? This is a ripoff. You have to spend $50 worth of goods to get “free” postage. They say you have discounts which they never apply. I’ve had enough….no more!”
“Don’t buy at TEMU. They have STOLEN OVER $1,600.00 from my bank account without placing an order. And they don’t want to solve this issue. Also they OWE ME A LOT OF MONEY FROM RETURNED ITEMS.”
“Temu seems to rely on creating a sense of urgency and confusion with constant distractions and ever-changing offers. This predatory tactic preys on customers' desire for a good deal, but ends up taking advantage of them instead.
I'll be sure to warn others about this and advise them to steer clear. Buyer beware!”
“Something always doesn't arrive or doesn't look like the photo and nobody takes responsibility for anything. You look for the same thing on Shein and it's 50 percent cheaper. I don't recommend it.”
“I placed two orders on December 13. Christmas was clise and it was clear they would NOT arrive by Christmas! They offered me a refund. I accepted but now, the only thing I can see on my orders is where they were refunded! It won't ket me see the status of where they are!!!! I joined a chat with customer service and they said they have no way of tracking my orders!!!! They don't even know if I'll get them!”
“Puffer blanket is nothing but a sheet with lines that when received makes you think its really a bed spread or quilt. The 4pack of turtle necks and some jackets come dirty especially items i in white. Very very disappointed in the falsehood of household towel, sheets, towels, and wash cloths.”
“The UPS "surepost" delivery they use is a joke.Allowing the clowns at the USPS to deliver your pkg from the nearest post office is an accident waiting to happen.Several items were lost this way.Temu needs to find a better delivery service!!!!”
“Me they refuse to refund my 8 items returned the my day the warehouse couls not find them but they have received the package so how is possible you have received an empty package in plastic?? HOW CAN I RETURN AN EMPTY BAG. IS NOT THE FIRST TIME THEY DO THE SAME SHAME ON YOU TEMU”
“So far it’s been okay. I have ordered journals to give out as swag at conferences I attend for my company. The orders so far have come surprisingly quick. I order labels from elsewhere and place my labels on all the journals. I have ordered a few extra things but haven’t received yet. Supposedly on the way. The thing I don’t like is they tell you to spin and get a coupon. I got a $400 coupon but you can’t take it at once. They give it to you in $20 increments after so much money spent and $50 after so much money spent and gave me literally 5 days to order basically 2,000 in merch to save the 400. No thanks. That’s really scammy. And once you spin their stupid wheel, it keeps going and you can’t get back to the site. It’s ridiculous. Anyway, as long as I receive what I order it’s fine. The journals are a little cheap, but for my purposes they work. I imagine the prices are going to go way up after Trump takes office so I probably won’t continue to use them much longer.”
“Ordered multiple items and the first time they said it was out for delivery, but of course it never showed up. Second time it said delivered and yet I hadn’t been delivered. This was about a month after I ordered. Do buy from this company.”
“Temu has been a convenient platform for finding a variety of products at affordable prices. While not everything is of the highest quality, the return process is hassle-free, which gives me peace of mind when shopping. I appreciate that the company sometimes refunds me and lets me keep the product I wanted to return—it's a thoughtful gesture. I've been using Temu for a couple of months now and enjoy shopping for all kinds of items, including clothing, on a weekly basis.”
“Temu is awesome! I am surprised by some of the bad reviews.
I bought many things from there, clothing, shorts, shirts, tank tops, sweat pants, kids clothes.
Cat beds, everything was nice!
The sweatshirts are made a big big and they are made out of polyester- no cotton, otherwise absolutely no complaints!!
If u buy the cheaper things- u kind of know what u will get-get a whole bunch oc stuff for cheap!”
