“I started to hate this app seriously because of the bad quality of products,not really fear not everything you’re buying is good especially any glasses or plastic I know that sometimes mistakes happen from delivering but not like that , I’m really disappointed.”
“I didn't receive any of the items that I received an Email and said that the items arrived. It's not the couriers fault it's yours
Someone there put the wrong apartment number on my delivery. I checked the main site to check out my address and it has the right apt number on it. So I don't know why I didn't receive any of the items
Please send me your phone number for Temu Customer Service. I have paid for all of the items that I never received. I think I should receive a refund for everything I ordered from August 30th. Thank You”
“I ordered inserts for shoes with a lift for my foot.. the items they sent would fit a 9 year old child. Obviously designed for a small Chinese... Will never order from Temu again . What a rip off..”
“If I could give 0 I would! I shopped for the first time with Temu and while I know they are cheap , I received my order today to discover 3 items were broken in their packaging.
I won’t be returning to this company again.
I wouldn’t waste my time taking photos . Very disappointed customer.”
“Please don't buy from temu, they are ripping people off. I bought many products from temu but only to have been scammed from my orders. 3 orders of mine have been canceled and sent back by temu, claiming that they didn't have the right address on file. My address has been correct. No issues were fault from the beginning but all of the sudden they wanna claim they don't have a deliverable adress. All my previous orders had no issues.”
“Free spin offered by Temu, but they do not honor your winnings! Just another scam by Temu! They want you to prove it, told me to take a screen shot after I been chatting with their customers service! What a scam!
What a joke! You offer the free spin, then you don’t wanna honor it, want me to prove The free spin! Gonna write to the BBB, about this scam by Temu!
If I knew you would not honor the winnings from the free spin, I would have taken a screenshot of it! Scammers!”
“My first order with Temu, and it was stolen from the condo lobby because the delivery driver didn't bother to call to see I was home, and just left it there. Will never buy from Temu again.”
“They got me! So they advertise a item on my phone that I was interested in for free so I go to website and order a few items however when it was time to check out it wouldn’t let me choose which payment option I wanted and took money out of my cash app when I canceled the other I received partial refund not my full amount that was taken out of cash app and no customer service to explain why”
“I went on the Temu site and picked six…
I went on the Temu site and picked six free? gifts. I referred several contacts like they asked. It was a long process and I had about five cents to finish the gifting.
The Temu site went blank abd customer service at Temu offered no help.
Whatever you do do not do what they ask of you to get anything free. You will waste a lot of time and your contacts will be harassed.”
“They charged my old charge card 53.00 for things I had in my cart that were to be free. So when I looked in my cart their response was on my screen. Thanks for your order we are charging a card that ends in 8098.
It was not my card so I went to cancel the order and no one got back with me. When they showed up Pay Pal charger my good charge card ending with different numbers. So I tried to return these things that were to be free. They do not accept returns. They suck. Never again.”
“They changed prices Bad Shipping Takes a month or two. Charges Shipping on everything. No free shipping. Be careful buying from this co. They selling junk.”
“I have experienced unscrupulous tactics by Temu. I returned a package which was never opened, and Temu is not processing my refund of $172 in 2 weeks. The company is poorly organized and cannot get anything done in a professional manner. Don’t buy from Temu!!!”
“I get home and got my package finally. I open it up and with disappointment this is what I get.
I also ordered a twin mattress last year and do you know I still don’t have it because they say they lost my order.”
“Everything from the products themselves to their horrible business practices; temu is a scam. Dont engage. Don't download the app. Don't buy anything from them. It's utter garbage designed to get your money and run”
“Temu is a scam. They show and encourage people to buy, and receive gifts. But in reality, they lie and never send any gifts.
I am really disappointed and I would never aging order anything from them. The quality of their products are also very low, and some are not as advertised.
Shame on them.”
“I ordered bamboo siding twice first time 4 rolls and all arrived as promised- I liked it so much I ordered 5 more rolls to finished the job- only 1 roll arrived and TEMU refuses to forward the other 4 rolls- I will never order from them again and recommen you don’t either- tried to add photos of the shipping slip and they wouldn’t let me”
“First temu is cheating the customer in different ways and manner in terms of promotion.
Assigned delivery not on time.
Virtual assistant not meet the expectations.”
