“I order a small steel drum as a stocking filler, received the usual notifications that the item was sent, only to receive a letter of apology that the item was out off stock and a free gift of useless plastic pens. I can receive a refund until I return the free gift! I tried 2 to leave a review reflecting this and in both occasions Temu told it went against the standards! This is because it was a bad review. Be very wary. I want the item so will have to reorder and pay more P&P.”
“My biggest problem with them is if I want to look something up I have to deal with so many pop ups. I finally got frustrated when I hit 12 before I could look for what I want. I am glad I actually never got to order from them. I have seen packages delivered to my apartment community where it looks like the item was put in a trash bag and wrapped with several layers of tape...stay far away. Spend the extra few dollars and order from a reputable site. Look at their raring, I have never seen a online retailer ranked so low.”
“I will not buy through Temu again. I bought two greenworks batteries to power our electric yard equipment. Neither holds a charge. First, it took almost two weeks to receive even though they quoted two days. Now I have to spend for a box to return ship, and the say it will take 5-14 days to receive a refund after the goods are received and checked for "quality". All to save a few bucks. Lesson learned.”
“Temu used OnTrac to deliver my orders and twice they were delivered to a wrong location. I reported this issue to Temu with supporting photos and Temu disregarded my complaints. So, I had to dispute the transactions to get my money back. Because of this, Temu locked me out of my account saying it was suspended for suspicious activity. They gave me a $10 credit for the one delivery, eventually, but then prohibited me from using it. Currently they are holding $79.09 in credit from being able to use it. I did nothing wrong here and I'm being retaliated against. This could be classified as discrimination for standing up for myself and trying to get my money back. OnTrac was contacted as well and they said to contact the seller. I would file a lawsuit if it was worth it.”
“They are corrupt and try conning customers into signing up more customers via promotion that they commit to. People have been ripped off by these promos and then Temu takes ages to reply to complaints and sends out the a prewritten reply saying the promo has ended.steer clear of this site . They are thieves and con artists .the site is corrupt.”
“I had been a loyal customer for quite some time, ordering frequently. When their carrier OnTrac said they delivered a package that I did not receive, I opened an inquiry with OnTrac. Then, the next day, it appeared with a couple of other packages from Temu. Temu has a policy wherein they give you $5 credit if a package doesn't arrive within the window they say it will. The day OnTrac said they delivered it was the last day of the window. The day they actually delivered it was late. I called Temu to let them know the situation, They said that because OnTrac said it arrived on time, they would not honor their credit policy. I am now in the process of returning several orders that had already been sent to shipping before this happened. Temu lost a good customer in me because I had no way of disproving OnTrac's false statement. Temu does not value their customers or stand by their word and OnTrac is equally bad for claiming something that was not true.”
“I have been ordering from them for about 3 years now.Hundreds and hundreds of dollars worth of Merchandise. I recently lost a suitcase on a flight from Paris to Milan. That left me with nothing to my name.No close, no toiletries.Absolutely.Nothing except for my purse and that's it.My first thought was to order all new stuff and a new suithat would get to me expedited. Well, that didn't work out at all.I ordered on october ninth And I paid extra to have my stuff.Shipped to me Fast they didn't do it.They kept telling me it was being They lied about the Expedited merchandise it was regular standard shipping they don't have expedited. Do not pay anything this company they will take Your money!! Don't ever use this company!!!!! Lit.
Erally sat here for 2 weeks with nothing but one shirt and 1 pair of pants to my name.They literally lie about expedition of their merchandise.It doesn't exist.They lie when they tell you it's gonna get to you fast. I told him I wanted my seven euros back for the expedition of my merchandise and they refuse to do it.”
“Well I purchased a womans felt coat.. After the order, I get an email showing they included a mans jacket with it. I emailed them saying I didn't order that, I emailed them many times. It just arrived and its going back now... Nice try TEMU, I'll never order a speck of dust from you again!”
“I have been a customer for a while and every now and then I have problems well this time I ordered a shirt that was supposed to be $8 and because of previous orders receive free gifts well it showed up free 000 charge but low and behold they took the money out of the bank they charge me $30 for the free order and $37 for the $8 now I don't think I can trust them which is a shame because I was going to do a lot of my Christmas shopping with them but I don't think I better”
“I recently purchased several clothing items from TEMU, and I am extremely disappointed with the quality. The pictures on the website depict stylish and well-made garments, but what I received was far from that. The fabric is cheap and thin, and the overall craftsmanship is lacking. It’s frustrating to see such a stark contrast between the advertised items and what actually arrives. I wouldn’t recommend buying clothing from TEMU unless you’re prepared for low-quality products.”
“I've been playing these stupid scam games for a while. I've never won anything but a big bank statement. Temu is the biggest scam out there besides shein.”
“I placed an order on October 11th and have no confirmation, but Temu took my money. I have just returned an item that was sent, which I didnt order. There is no-one to speak to. I find this very frustrating.”
“They offer an item at a great sale price, then continue to hound you with offers to buy more. When you don't buy more, they give you an option to apply a credit and never ship the item you ordered in the first place.
Another greedy company I will never purchase from again.”
“This place sucks you cannot even browse or shop without creating an account first. They are just a data mining company collecting emails addresses beware.”
“I ordered shoes that was R83 but then I see i actually paid full price of R171 and it didn't allow me to place an order of more than 3 items, that's why I had to place a separate order but then I couldn't order for less than R400. But if it was combined with the first order it would have been more than 400 without me needing to add the extras”
“They claim you save hundreds of dollars on orders. The products aren't as advertised and seem very cheap. Making it feel like it's not worth the money you pay for it.”
