“I bought stuff from them....took money off my vank more than s week....todag discovery i hve to pay nearly R326 for shipping ....then i still have to waite for my order.....I WILL NEVER BUY FROM THEM.....WILL REPORT THIS MATTER”
“TEMU doesn’t even deserve ONE star. I got scammed & they took $700 fraudulently!!! Hell will be hot for you evil scammers! A TEMU rep did this to me when I called to report a missed item from an order. He even gave me his name & phone number, of course fake. That less than $10 item costs me $700. Of course I reported it to my bank & sit here waiting for it to be resolved. I will let everyone I know about this disreputable, crooked, thieving company! 😡😡”
“I had a return who was picked up by the carrier company and the cost of the returned items was 450 dhs
After that I was surprised that temu replied saying that refund was denied bcoz they haven't received any of items and even when I explained them the situation, they still refused to refund back my money...
Such a rubbish company who doesn't care even about solving the customer issues, they should contact the carrier and check with them, instead they just chose to let me bear the mistake of the carrier guy who didn't do his job properly
Carrier company is J N T express, rubbish company as well !!!!”
“Outsumny patio set isn’t what I thought it was. The cushions do not maintain their shape after 1 week of occasional use. Contacted Temu and was offered an I’m sorry you aren’t happy with it.
The couch suits a 4’5” person weighing about 50 lbs just fjne. Maybe the cushions wouldn’t crush and the back would be supportive. The couch is very short as well as the backs. We are 5’7 to 6’2 and it’s uncomfortable. Something should be stated in the details that it isn’t suited for taller people and the cushions are very thin. This set will not last for more than 1 season if that. Will not buy another large item from them”
“I ordered on 18 May. My order was divided in 2 packages. I paid taxes for both on 22May. I uploaded proof of payment on app,sent proof via mail and whatsapp and still no updates for my order. My one package was delivered with no issue.My 2nd package still show taxes needs to be paid. After many emails,whatsapps and calls i still sit today 1st of June with no feedback and no service. This is very poor service, i will not buy again and i will also recommend everybody to stay away from Temu.”
“I ordered goods from Temu last year, placing more than 100 items and was happy with their service until yesterday when my parcel was lost. I had ordered a birthday gift for a family member, and this parcel went missing. My experience with customer service was an absolute nightmare. They kept repeating the same things over and over, and seemed incapable of resolving the issue.
However, I must mention that they excel at making you frustrated. I requested to speak to a supervisor nearly half a dozen times, but my requests were ignored. The online chat continued for nearly an hour before I finally got to chat with someone else. The behaviour of their customer service representatives made me want to swear.
Additionally, last year my orders had no minimum order requirement. Since a few months ago, I must now place a minimum order of $40. It seems that the more you order, the higher the minimum order limit becomes. This company does not reward loyal customers for supporting their business; instead, they punish you by raising the minimum order limit.”
“it is complete garbage. They use your money and claim you "won" a free gift but if you think about it they made you pay for it. on top of that. the games and free credits are a ploy for you to waste youre time collecting it then have it expire.
You are supposed to lose the entire time! Dont waste your time.”
“Don't bother doing their play a game and get rewards or whatever they make it impossible to get enough credits to get your stuff I'm sorry I shared the site with anyone read the other reviews sounds like everything is bogus about temu”
“Temu home page stated "Free shipping for you". I added items to my shopping cart. A banner pops up "Exclusive for you FREE shipping". Go to my shopping cart and am told "Shipping FREE". So I go to submit the order but cannot proceed because I have not met the free shipping threshold! What threshold? Why not tell you that upfront! The advertising is misleading. My feeling is that now they have successfully gained the majority share of the market they are clawing back their losses”
“Temu wind spinners are junk. Do not waste your money. If you live where average wind speed is fifty MPH they may work. Stationary, no spin around. Shame on me.”
“Be careful what deals they give you becouse you can wake up with extra charges for cupons that are showing as items you process. Guess what? You didn't know you process that item. And then they tell you they value you as as costumer and make you feel.like you can do simple math, they will add all fir you and tell you that is costumer service. A nicer way to call you an idiot!”
“You can’t check out! I wanted to buy lot of items BUT THERES NO CHECK OUT! I’ve wasted 1 hour of my time . I remove the app and went back to Amazon deserve 0 star”
“Total scam! They offer a discount and you go to check out and it says all the items are out of stock, then a few hours later they are in stock but they are not reflecting the discounted price. Bait and switch.”
“All the products that I bought from temu are of such trash quality that I can’t even imagine that I was foolish to even consider buying such junk that were shown to me as quality merchandise and would never advise anyone to purchase from temu ever”
