“Been waiting on a refund on two items or over a month and a half. They tried using store credit instead of refunding and I contacted customer service telling them no! they assured me I would receive in 10 to 14 business days. Nothing yet except more store credit. DO NOT USE THIS APP OR STORE.”
“‼️❌Buffalo Courier services stole my package, whilst two drivers entered my home, and threatened my life, I have reported this to the company in South Africa & the Head Office in Shanghai and nothing was done.
The incident took place on the 24th Christmas Eve!
And the whole neighbourhood was left in shock!
I urge everyone to boycott Buffalo Couriers, and do not support a company that indourses criminal behavior‼️❌
Please call police should these “Drivers”arrive - Buffalo International Logistics is a courier service for both TEMU & SHEIN!”
“I returned an item and they refused to return all my money. They claimed there were damaged and missing parts when I eroded them they said part of the box on one item was damaged. I am still trying to get my full refund from them. They are liars and cheats. If I good give zero star I would have. They should ne allowed in the US market.
SCAM company DO NOT shop with them
Shop AMAZON instead.”
“They said an order was delivered. The photo is not of my doorstep. When I went to their app to ask for a refund, it automatically said they had proof from the delivery company it was delivered. That being the photo. They advertise it’s easy to get refunds but it’s an automatic no when you try. I won’t be buying from them again. Most of the stuff I got in the past was just junk.”
“Temu is incredibly frustrating. Their advertisements flood every corner of my social media feeds and emails. Even after clicking 'I don’t like this ad,' it keeps reappearing constantly. It’s invasive and relentless. I’m not interested in their low-quality products, and this aggressive marketing only pushes me further away”
“I never right reviews, I don't have time. To save everyone else sometime... Don't order anything, not only does it take forever to get your order, the quality is so bad. Nothing I've ordered has fit, I still have packages in plastic I will give away. The baby clothes were so cheaply made I did not give them to my daughter in-law at all, I was embarrassed. I've learned my lesson, don't do y'all!”
“I'd put no star if I could. The automated system keeps you on hold for more then half an hour, then just hangs up before putting you through to a live person. My package through Temu, which I'll never order from again, because they use Raven Force, as their courier, has been saying for 2 days it's on the truck for delivery. So I've emailed and called and have been unsuccessful in reaching anyone. They don't answer at all. This is horrible customer service and I'm not sure how they continue to run this way. My package which was expensive is no where to be found, its saying it's on the truck for delivery for 2 days now and there is no one who responds to tell me where my package is. Temu is no help either. They just keep saying if not received after more than the month since I bought it, they can do something. So unprofessional and I will never order from TEMU again because they use Raven Force as their courier. Horrible experience. No updates online and they refuse to answer emails and phone hangs up. So so unprofessional. Never again.”
“I do not recommend buying through temu. They take a long time to send the order, the shipping too. When it arrives in the destination country, they send it through a frivolous, very slow carrier who has problems putting the package in the box. They do not put it in, they do not write a reason, at most they just send you a message that they will deliver it the next day. I waited for the package for more than 4 days, with a delay. Most sellers also sell low-quality goods. Agents are also frivolous, they do not know, they do not want to answer a simple question, I am writing about something else, the opposite. They do not know how to transfer credit to the account.”
“Προσοχή τα προϊόντα δεν έχουν καμία σχέση με τις φωτογραφίες.
Πολύ χαμηλής ποιότητας ακόμα και για την φθηνή τιμή τους.καποια έρχονται χαλασμένα η δεν έρχονται καθόλου. Αν έχετε λεφτά για πέταμα σας το προτείνω.”
“A lot of the stuff is cheaply made and junk, and the products are a hell of a lot smaller than what they look like on their adverts. I am closing my account and will never buy from them again”
“I have been buying from Temu for well over a year, small tools that are identical to ones on Amazon where the sellers charges a 50% + markup. But the really annoying thing about Temu for me is the deceptive and in my opinion illegal way they market products. I thought I had avoided these deceptive practices until a recent order for a cordless drill. The image showed it came with two batteries and the order even notes 2X batteries yesterday it came with just one. The local seller who I contacted started arguing that the order only included one battery despite showing them a picture of the order listing two ! TEMU refunded the full amount and said keep the drill. Yet the local seller kept messaging insisting it came with just one. I guess he lost the sale? Anyway because of this fiasco I have reported TEMU to the Federal Trade Commission The CFPB and President DJ Trump. Ranting on review sites helps relieve the frustration a little but if we all inundate these government bodies perhaps something will be done about these practices ? Since falling for Temu's BS. I have found literally thousands of similarly deceptive adverts filled with outright lies on their site. Picture of ten items only to find when you order, somewhere hidden in the small text at the bottom of the page a note saying the price you pay is for one !!! By all means write reviews but to get something to change write to the FTC, or Trump?”
“If I could leave no stars I would. The quality is horrible, one item my husband ordered came damaged, and the other item was made so cheap not sure it will last long. Trust me, you are better off spending a bit more for better quality (I have had items for over 30 years, they are well made and well worth their original price). Horrid, horrid quality and service. STAY AWAY!!!!”
“I put my FULL delivery address, with my apartment number, the delivery man left my order outside the building, it was probably stolen, I contacted Temu and the only answer they gave me was that it was the carrier's fault, but I bought from Temu and not from the carrier, the carrier doesn't care, in other words, I lost my money.”