“I can not see the items I've ordered. 2 of them were delivered correctly, however, I had a 2nd order that included a purse, cards and several other items. I received a notice that my last package was delivered this morning, however, it's not there. On top of that, that package should have been a box, but the picture shows a small package. On top of that, I can't find the things I've ordered on their site. I asked for a re-shipment, but the tracking number that I copied, does not exist according to ontrak.
Not only will I never order from you again, but I will certainly share this information with my friends (and I have a LOT of friends!)”
“Never received items. Say on the way, not received. Item that really wanted not received. Ordered again still not here. Male/female matching. Received female, not any good without the male shirt”
“Temu will screw you! It’s a scam.
Don’t waste your time on the games then you’ll never win. They got me down to a penny and then the game froze up. I reached out to them. They said there was a glitch in the system, but they’re sorry they don’t think they can do for me that was three operators later forever already spent a lot of money on there. Just a big scam watch out I wouldn’t. I wouldn’t buy anything on a debit card and we should buy a credit card and get your money back.”
“Awful service they issue you coupons to use but cant use them enless you place another 35 dollar order
Coupon says place 5.01 to be able to use, but you cannot use just 5.00 they make you place another full order
Got a coupon cause order was late for 20 percent off no minimum but up to 20 dollars. Went to use it nope have to place another full order .”
“Aquí dejo mi comentario,mi experiencia.Se Merece un poco menos que una estrella mi opinión es de engaño al cliente,ponen un artículo con un precio,lo compré y me lo cobran al momento,luego de 15 días me dicen de reembolso que no van a enviar el artículo porque según no lo tienen y el cual sigue a la venta en Temu y con el precio más alto es decir que si lo tienen lo que están es jugando con el dinero del cliente.Para mi pésimo trabajo y servicio al cliente.No lo recomiendo comprar aquí.Las reseñas de Temu no llegan ni a 2 estrellas saquen sus propias conclusiones.”
“The first time, I start ordering the items , I get them on time and the right siz. I don't understand why I get the items that I didn't order, and the size that didn't order. You guys didn't get permission to use someone else account send the items no one order. If I want to return, since there no purchase account number. We can't return the items. I am very disappointed.”
“They raise prices AFTER you place the order then all their discounts and coupons are so confusing, there's no way to apply them. I still haven't received everything from my previous orders and when I tell them, they complete ignore it. Don't bother, they will rip you off.”
“This place is a joke they awarded me points for signing up said I had 10 minutes to order and charged my card I called them and they told me the points are for the next order what company does business like this it’s a scam and customer service is a joke”
“Temu.com sent me an unordered item which I returned per their return process. Receive confirmation of return, but no refund. Lots of double-talk, fatuous apologies and abject failure to acknowledge the simple facts of the matter. Buyer be well aware. This is a unscrupulous outfit!”
“I ordered shelves, they looked like E bay and were less monet but they were cheep junk. Put them together and used them but they were very flimsy. Don't recommend buying shelving.”
“My last 6 orders have been lost and then finally show up 2 weeks letter and costumer Service can't even find your order but give you dumb answer every time and then wants to give you a %20 off instead of giving you a $20 credit”
“I had contacted them over a year ago about hacks with fbi programs tht had switched credit card info which denied Me access to tht card used before and to klarna. I even sent in pics which supported my claim. So when Christmas time came and I still wasn't able to order like I wanted to; I had someone else use their account. The issue was NEVER resolved and the turquoise or teal sweatshirt tht I had ordered for my daughter came with stains on it. The whole trend is probably gonna end soon. The lack of resolution and the already low quality and integrity of the sellers will end it. Very ghetto...wouldn't recommend.”
“I bought a couple of items from this company on their website. But the quality of the stuff is so poor that I used it only half a year, and it stopped working even though I used it once a week. So don't waste your money! I will never buy anything from this Co. again!”
“I bought 200 dollars of merchandise. It's been about 2 weeks, still nothing 🤬 I will never buy anything from them again ! It's all about them taking your $$$. What a joke ! I'd give them a - 5 if I had to rate it !”
“I ordered they said it was going to be here at a certain date that I got a confirmation and then I got a thing stating that my stuff went back now they will not give my money back they want to give me a credit I will never order from that place again I want my money back and they keep saying it's going to be 24 to 48 hours and I heard it's going to be 5 to 15 days the stuff isn't very good quality anyway so don't order from this place you don't get your stuff and then they don't want to give you money back if I could I'd give him a zero rating but you have to give something”