“Half of the items I ordered were not the size or quantity they advertised. Example : Glue was not out dated but was dried up in tube. Orange peeler was 2" long, too small to peel anything!
Shirts and pajamas were not the size they showed on tag. Two people could have fit in them. Half the things I bought, I throughout.”
“Makes it so hard to make returns. Almost impossible. They should be shut down and prosecuted. Alot of seniors can't get out so TEMU KNOWS This and scams their customers of their hard earned mody. Making it so so hard to get a refund”
“WISH I COULD GIVE THEM A ZERO. IM IN A DISPUTE W/THEM OVER $28.77 CREDIT THEY WANT ME TO USE ON THEIR SITE TO ORDER. WHAT IS $28.77 N THEIR MAKING BILLIONS. THEY WONT PUT NY MONEY BACK ON MY CARD! WANNA GIVE NE ONLINE CREDIT. $28.77 HOLDING MY MONEY. TALKING ABOUT THEY CANT GIVE MY MOBEY BACK IF I REQUESTED ON CREDIT. WHICH I DIDNT. IF THEY NEED THAT $28.77 THAT BAD. THEY CAN USE IT TO BUY FLOWERS FOR THEIR DECEASED CEO R THEIR DEAD MOMA R KID. I'VE LOSTED MORE THAN THAT N LIFE.
PLEASE B CAREFUL W/THIS COMPANY N SHEIN. THEIR THE SAME PPLS!”
“The shipping experience is full of add ons with confusing credits and free items, and the cart is inaccurate and confusing. For instance, it appears to be impossible to know what the price for shipping and taxes will be until after the order is placed. There are multiple ways that this is handled and creates several different rules depending on the company delivering the products.”
“I am normally pleased with my orders but I should have received 4 free items if I spent £30. So I spent the money and I didn't receive the 4 items. I asked for a refund and oh what a nightmare. I won't order again and I used to do about 3 a month”
“Once of the most deceptive shipping site, shows different price but once is added to cart add shipping charges more than cost of items. Buyers be ware of this crappy site which loves to mislead and ripoff its customers.”
“THIS LOT ONLY SELL FACTORY SECONDS "REJECTS" ON LINE, DON'T BE FOOLED BY THEIR MONEY BACK GUARENTEE ITS BS, ONLY ABOUT 75% OF ORDERS REACH THEIR DESTINATION AND THEY WILL PUT YOUR COMPLAINT IN LINE TO BE ANSWERED BY A BOT AFTER ABOUT 2HRS, SO SAVE YOURSELF THE HASSLE OF THIS RUBBISH SITE AND BUY FROM AMAZON AT LEAST YOU WILL GET WHAT YOU PAY FOR NOT REJECTED RUBBISH MADE IN SWEAT SHOPS.”
“I was a big TEMU fan. Until, they came out with Farmland and Fishland. These are the same predatory games that scam web sites use to make you believe you can win something. As you get closer to your goal the less and less the rewards you get. Until you give up. Now why TEMU would want to run off it's customer base is beyond me. But there rude responses are even worse. Of course I know we here in the US are only foreigners and not worth their time. But we are their targeted customers. Looks to me like they would not want to insult their main goal for sales. I have been playing the Farmland for 4 months now 3 months I have been at 99.95% complete. I have stopped buying from TEMU.”
“I did order on december 9 order 5 items 1 item was 24.99 but paid 12.98 tax and 6.99 delivery charges with the other items total 167.00 but gives you price each item tax shipping each item almost 40 dollars fruit basket order was ser paid with card delivery was december 15 -19 2024 I received all items but got notified the fruit basket was delay not delivery would be between december21-31 I didn't care it's holidays but then on 29 I check item was still the same place since day I place order i founded weird then Temu notified me the basket delay again they gave 5 dollar credit in temu now january 9 -February 3 2025 so january 14 I check and item was same spot no change since order was place so requested refund of my money they said there senior team would respond to me within 24 hours and the team response was sorry have no response from carrier and no updates that they have to wait 30 days if not they refund 20 dollars in credit same answer i been getting i pay with my bank account temu charge my back debit card no other carrier and I try speaking customer service no phone calls they took my money after this I am not going to be stupid to buy another item at temu so they give you credit you won't use item won't be delivered today january 21 2025 item is same place and hasn't change day place order no respond from carrier temu only refuse refund my money but they only keep sending messages emails that my item will be delivered by February and they can do nothing about it refund my money because they don't have response from carrier”
“Wrong items sent frequently and last time received 10 items where only two of them ordered and was charged accordingly. return instructions did not allow for Temu's actions (i.e. wrong item sent) and were ultimately unsuccessful and my money lost.”
“Temu did 2x. Temu said total has to be $20.i add more items, to total $20. 7 items all together. I hit submit Temu processed 3 items,left 4 still saying i need to add more items to total $20. TEMU took 3 items jacked price up to total to $20. Very sneaky. So i can spend 20 more. I had to call my bank”
“My mom ordered a recliner from Temu recently. I knew she shouldn't have took a chance like that, it was $500.00 and when she received it my brother put it together for her. When you recline it back it tilts to one side and feels like it coming apart, and if one of our dogs jumps up on it while its reclined it completely tips over and throws you in the floor! This is the word made piece of firm I have ever seen!!!!”
“Worst company ever. Loses your packages and refuses to give money back. They will just tell you to keep waiting for the package after weeks of not receiving it. I will never shop here again. If you don't want that kind of stress I'd advise you to stay away from this company.”
“I paid for my order and didn't received it even after 2 months. Temu says its delivered and signed. I asked for reshipment. Temu says OK but didn't gave me date. And now I can't claim Refund because it's more than a month.
All my money is wasted”
