“Dont buy from this company. They advertised 13 piece golf grips and after weeks of waiting I got one grip and that was very poor quality. Like the saying if it's to good to be true. Be warned dont buy from them.”
“Temu: order of package at the cost of £277 only to realise it was ordered in error - I was on automatic payment via paypal. Tried to cancel immediately no chance! Package was delivered told TEMU I dont want it and they said I could keep it and they could refund only £55. I declined, as I really do not need the item. Now its two bulky bed base and its quite heavy, they want me to arrange return!! This is contrary to their policy of free returns!! I am disappointed that TEMU have refused to pick up the package and want to force me to make payment for something I dont want or need. This is going against the terms and conditions of a contract UNDER THE SALES OF GOODS ACT. I have the right to return the package. TEMU must arrange collection accordingly because your marketing promises FREE RETURNS .”
“BUYER BEWARE... ITS THE MOST HORRIBLE STORE TO SHOP BECAUSE ITS THE BEST ART OF DECEPTION DECEPTION DECEPTION. READ EVERY SINGLE DESCRIPTION BEFORE PURCHASING. THE ART OF DECEPTION”
“The Temu IT's a SCAM!!! I registerd for a affiliate account and i put it on my website as a banner, and after they see that i make a loot of downloads becouse my site population, they banned me! and took my money. shame on you TEMU!”
“Parcel arrived with 9 items missing and in different packaging from their usual orders with a sticker on saying the courier company had repaired the packaging. Contacted them straight away only to be told because it left the warehouse ok they wouldn't do anything to help.
Avoid unless you want your money stolen on goods that don't arrive.
If I could give 0 stars then I would.”
“I ordered a clax cart$210.00 for my partner who is disabled we waited a long time when th box came it was too small to be what we ordered this proved to be they sent us two peices of a frame not relating to any thing we ordered sent it back to be replaced or refunded our request was denied so no refund or product I tried to appeal this and was told temu would look in to it it was decided again itried once more an go apologies from a supervisor said he would check eith the warehouse then he reported back to me saying we got or correct item and would no longer look in this matter even though they have our money any the frames whatvever they were this is STEALING TEMUE SHAME SHAME SHAME don't take the risk warn everyone else if it's not a $3 steer away no product or refund offered”
“I too have just experience an issue with get my refund from temu. I sent back a heavy duty pullup bar (it had two of the same arm) in june , and have call, texted to no avail. we are now the end of august and still no refund. I have proof that it was sent and they are refusing to refund me, claiming they never received the package . this was over 200$that they are refusing to give me back”
“I purchased a soda stream . Supposed to get the machine a soda bottle and CO2 cylinder, was missing the most expensive part CO2 cylinder. Asked if they could fix issue nothing”
“They are west of your time and they are worst of the worst online app I have encountered in my whole entire life,, so I download the app I paid for the subscription $19.98 Everything looks perfect. I added a lot of items in my shopping cart.
I was trying to make the purchase same card that they accept for subscription. They get refused to buy items. I have to go and use my Apple Card to purchase this items after I make couple purchases they hold my entire purchase order for a verification so I send them all the verifications I sent them my ID. They still don’t like it. After two days of calling trying to resolve this problem, I couldn’t get to the bottom of it as you can call their customer service but no one is a specialized on payments. There is a department. They only send on emails for them. They cannot talk to anyone on the payment department, they are in China.
For three days trying to get someone from the payment department to solve my problem and I couldn’t.
It’s like what’s your name and you say my name is John , They said we are not convinced John give us more proof you send them your ID send them your Social Security card. You give them everything that prove your job and they still say we’re not convinced this is how it is.
This is weird I ever encounter in my life
Every website they will die and service you for your business and their website just kicking you out because they are not convinced.
Someone behind bars just accept payments and does not take them a moment to call and try to identify while just one purchase was cleared and it was not good enough for them to prove the other purchases so I have to go after three days of fighting and calling them consistently I have Refund all of them.”
“Customers never save your card number on Temu my card got Compromise twice it’s not a good site to save your card number on because if you do, it will inconvenience you there’s no security at all for it to happen to me twice very much inconvenience”
“Used to be good, you got what you paid for and even better than expected sometimes but has gone downhill in the last year. Items are now the same cost or higher for lower quality than what can be purchased on Amazon. The customer service is a joke and if items are missing or only partially received you're on your own. Remember to dispute your credit card charge instead of trying to get help from these idiots and save yourself a lot of time. Also wish.com now offers free shipping so go there instead.”
“How do you get so many negative reviews and still be able to operate? Oh wait if you pay for advertising Google will pretty much let you do what you want. I've had mostly negative experiences with Temu. They have a bot set up with standard " were sorry u had negative experience with our site,Yada Yada yada" We will continue to scam you though because our platform (Google) will let continue to lie and give at best blah customer service🤣 because we give them money for advertising. What infuriates me is there's no accountability on ANYONES part. Google contact the developer.They developer may or MAY NOT respond. Google "oh well theirs nothing we can do" Now if they read this the have three preset responses that click the appropriate bur our pre recorded response. The BBB is a total joke. And news agencies don't seam to give a f@#😤k either.”
“Incredibly cheap piece of trash, packed in even cheaper plastic envelope. Bag arrived torn, and item twisted into a tin pretzel. I’ll never order from them again. Bogus description of item.”
“Purchased my first item with Temu a few days ago, however when I went back into app to make a second purchase a few days later there is a €25 minimum spend. Tried to get it removed but it a no go. They reel you in. Won't bother purchasing again from this app”
“Past orders were received on time, but my last order was placed on August 3 and they split the order in 5 different orders. It has been an nightmare. I received the first order which was one item. Then another one item and so on...the last order was a bulk order which I keep getting emails with tracking, but tracking is not updated and the order keeps getting delayed :( I don't know if I will continue to buy with such a bad experience. Chatting is awful as it is a computer generated chat!”
