“They use dishonest couriers such as gofo express, who lie and claim orders are undeliverable. However, I actually have verification and can prove that items have been delivered by the same courier before and after a particular incident. Temu claims to block couriers which doesn't actually happen. They refuse to replace items/packages/couriers as a courtesy, and want to give you static about their $5 credit delay guarantee. Chat representatives are rude, read from the same script, and refused to provide corporate information.”
“Dont ever do their free stuff had all my famiky memeber do it just to get down to 1cent for it to then say i need to get 20 coins still sent many people till it got down to 1 coin and then it went to .15 its like a never ending loop were your never going to get it, basically your getting ppl to sign up to make them buy their product and they using you as their pig to do it never again and i deleted the whole damn app will never order anything from here and all the ppl i had do it, i told them to delete as well”
“Temu sent me an item I cancelled literally two hours after I ordered it. I feel like they are a huge scam! I'd like to see a huge lawsuit against them for unfair business practices!”
“Very disappointed been waiting on my order over a month but they are still advertising the items that I order how is that possible 😕 please refund my money ASAP 💰 1🤕😡”
“I liked Temu a year ago but now they’re a pain in the neck. All the piojos and wheel spinning and buying before you can search for specific items. Uggggh! And most jewelry charges more shipping than the items cost. Finally, the CONSTANT EMAILS are horrible. I’m done with them.”
“I would give them less than one star if I could. Temu started using a new, cheaper delivery company to cut corners and they are horrible. Three different packages were out for delivery and then never delivered to me and sent back to the warehouse. I was having all of this stuff delivered for a Halloween party and had to rush to get everything I needed after not receiving my packages. They were informed the first time I didn't get my package but said that Uniuni (the company that they started using for delivery) was overwhelmed and didn't make the delivery. You would think they would change their delivery service after many people have complained but they didn't and it happened two more times to me. I am so disappointed in the way they handled it. they couldn't even tell me if the packages would be redelivered and tried to use the same tired excuse that the delivery people were overwhelmed. Iwas a loyal customer, but will never use Temu again.”
“I will not buy from them again and do not recommend them to anybody!" "IF I COULD PUT ZERO, I WOULD. VERY BAD EXPERIENCE GUYS. IS KIND OF CHEATING KIND OF MARKETING.”
“I’ve ordered two watches from Temu. Both didn’t work whatsoever. Nor did the watches have any functions. Total JUNK from China! I will never order from Temu again. I’ll stick with Amazon.”
“Ordered golden color Car sunshade, Received: empty black plastic pouch. Lots of nonsense explanations on the chat, bottomline - no refund on a card, only credit to shop in their fraudster store again and money charged by courier are gone completely. Unless you want to loose money, time and your nerves do not shop with temu fraudsters.
P.S. They do not have call center in Dubai, you will stay arguing copy pasted nonsense on chat.”
“Temu, is bad quality, expensive, wrong sizes, the products look very good to be true on the Temu's page, but the reality is another story, I'll get disappointed.”
“Here’s a review reflecting your experience:
The quality of the products is really poor, and the delivery person carelessly throws fragile items at the door without any concern if they break or not. It feels like they don’t care at all if the items get damaged. This is a disrespect to the customer's time and money, as we end up having to deal with the hassle of returning broken items. Honestly, I wouldn’t recommend this service to anyone. It’s better to spend a bit more and get better quality products and service without these headaches.”
“I'm waiting for my orders,I need them as soon as possible .Why are you busy sending me messages that I should order ,while I haven't received my orders?I'm very disappointed ,your communication is very poor”
“Temu firm is a very big con.
My experience has been very costly, parcels arrived days late the contents were some Items NOT ordered, a couple items incomplete/part missing. Great Overcharge to my credit card and to top it off NOT one "Free Gift" !
ie: Spin the wheel Stopped on Top prize, crack the Golden Egg - Again Top prize ... When I doing my order Temu notices kept coming up .. You have won 4 FREE Items choose, you have still more Free items pick another (X amount), I suppose to have ALL THESE FREE Gifts/Items ! TEMU where are they ? I didn't receive even one & do Not even see some $150+ I have been charged looking at the "Crappy Items" items delivered " Late" 😡.
I bought from Temu couple yrs back several tops, was sent wrong sizes, never worn I gave items away. Thought I would give Temu a second chance, huh more fool me. Temu is a Shame & I am sick & tired of their constant daily messages... Still trying to Conn me further !”
“Bad experience with temu, I didn’t receive my package, I try to contact with customer service to get refund back, but they won’t refund my money, i lost couple packages in same day, i have to call my bank to get my money back. Don’t buy anything from them they don’t care u received your package or not.”
