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temu.com Reviews

1.5 Rating 2,924 Reviews
10 %
of reviewers recommend temu.com

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temu.com 1 star review on 25th October 2025
Henry Wilson
temu.com 1 star review on 9th October 2025
Nancy
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 3 star review on 6th September 2025
Anonymous
510
Anonymous
Anonymous  // 01/01/2019
This compaany choose bad compaanies to delivery like GoBolt. Uspet. I send the "request" to customer service to GoBolt. I explained all details about my address that is correct. I checked the update delivery from Temu. Apparently that GoBolt did not delivery my packages because the wrong address. Nobody answer the phone number and I did not receive any feedback about my request from GoBolt, not any appologies about "not delivery". And another delivery never happned. I had to chat online wit Temu aabout what happned and Temu fefund my money back because I did not receive my product..They delivered wrong door another packcage.Run away from GoBolt....I talked a lot times with Temu about GoBolt (bad delivery aand poor costumer service; nobody answer the phone number). Upset!!!! I hope an improvement about deliveries and costumer services.
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Posted 1 year ago
The company, according to it's website, didn't deliver what was ordered. A refund takes weeks, & is conditional on something.
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Posted 1 year ago
This company is a scam it is not real company they take my money and keep it for 3 months they don't answer the phone they don't send me everything that I purchase they telling me your refund is on the way 2 months ago I am hoping other people get a message
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Posted 1 year ago
Placed my order weeks ago ! Still on some ship ! Tried first time ! I’m back to ordering from Shein ! Get goods in 7 days !
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Posted 1 year ago
Not happy, sent the wrong goods and not able to tell you
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Posted 1 year ago
Items constantly come damaged or defective and they have a horrible customer service and return policy. Trash! Stay away!
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Posted 1 year ago
want happened to my laptop deck and the smallone that you ues on your bed i still waiting for them
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Posted 1 year ago
Do not buy any expensive item from this site. They do not refund if your order was delivered to a wrong address. I ordered a portable AC unit. The delivery was made to a different house. I was charged for it because the delivery was made so Temu didn’t think it would be unfair if the delivery was not to my address. I was out $200. The merchant and Temu didn’t do anything to help me.
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Posted 1 year ago
I wish to congratulate you I wish more of the in Internet places to buy things would run it like you do I'm really very pleased with the what what I've had to do with you
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Posted 1 year ago
I placed an order and it still hasn't turned up and all you get is coupons to spend more money with this so called company don't buy anything from them I think it a bit of a con
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Posted 1 year ago
As much as I buy from Temu, their free gift offer that I can never get without paying more money is a total sham.
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Posted 1 year ago
I used to order all the time....but lately I had to pay shipping for my orders....So I moved to Shein....same product and no shipping charges...
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Posted 1 year ago
Don't buy from them their products is way smaller than what they show. Do not trust them.
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Posted 1 year ago
Faulty recliner chair l week old they say l have to pay to return it myself you can feel the springs it creaks and hard to sit on lm a 70 year old disabled woman
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Posted 1 year ago
hère cliente, cher client, Merci de nous avoir contactés au sujet de votre commande. Nous comprenons votre inquiétude et nous nous excusons pour les désagréments que cela a pu causer. D'après les résultats de notre enquête, nous ne sommes pas en mesure de fournir une réexpédition/un remboursement pour cette commande. Nous avons enquêté sur ce problème et notre équipe a confirmé que les bons articles ont été livrés à la bonne adresse. Veuillez vérifier votre boîte aux lettres, autour de votre maison et à d'autres endroits possibles. Il arrive que des colis soient oubliés dans des endroits inattendus. Nous vous remercions de votre compréhension. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter directement. Respectueusement, Service Client de Temu Ai***03 26 sept. 2024, 16:02 Bonjour Qu'en est il de mes 2 commandes,? J'ai contacté cilis privé pour ouvrir un dossier Mais je veux ma commande, Temu n'a qu'à demander une signature de la personne qui commande. Cordialement,
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Posted 1 year ago
I bought 2 sets of earpods from temple upon arrival they were empty but in sealed packaging
temu.com 1 star review on 26th September 2024
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Posted 1 year ago
No discounts Didn't receive all my items I hate temu ans will never order again Being blocked permanently
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Posted 1 year ago
Purchased the 20 gallon oil drain pan for my business. They ship me a tank totally labeled wrong. They would not give me a refund. They offer me one third 66 dollars and I could not even return or a full refund like they advertise free return 90 days product and I buy up to $1000 a month for them.
temu.com 1 star review on 26th September 2024 temu.com 1 star review on 26th September 2024
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Posted 1 year ago
Don't buy temu it's alot of junk
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Posted 1 year ago
Don't play any of there games they offer to win free items it's very much rig. Once you get to the point of winning the free prizes on fishland they take away your feeding percentage you give the fish so it's harder for you to win. I've been on 7 cents for weeks playing and can't even get the 7 cents because they don't allow you too. Then they want you to spend money everyday to win fish food our share there games in Facebook it's more of a promotion game then there value customers winning there prizes. They have another game called farmland don't play any of them it's a waste of your time. Also when it comes to this 100percent back guarantee on your next order rig too. I won 960 dollars in coupons back from a order I place crazy catch to get they give you only 72 hours to spend 960 dollars in coupons just another promotion for them so you can spend money.rig for there value customers again Where on other sites they give you 30 or 60 days to spend them even up to 90 days. Temu really needs to up there game when it comes to this. Now every product I have received from them been good and delivered time been on point but they use there value customers when it comes to other things.
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Posted 1 year ago
temu.com is rated 1.5 based on 2,924 reviews