“After ordering a few times we have decided not to use Temu ever again, products are very cheaply made, and the performance is not as good as it’s supposed to be, some products are delivered damaged and it’s not from shipping, it’s from manufacturing or the warehouse, but basically we gave up because we couldn’t trust that what we were buying wasn’t a piece of junk, the free gifts are all cheap junk to hook you into buying more, don’t fall for it like we did, bought a mini projector for my cell phone and the image is absolute garbage, I don’t even use it, bought a shower curtain and the stitching on the folded edges is defective in a few places, bought a shower head with a hand held piece and the connector came all gouged up as if it had been cut with a hacksaw, anyway that’s what we have to say, be warned.”
“They started out good but then when I placed some orders for 1 item they sent me 4!! And charged me for them. Then I ordered 1 rug about a couple days later they sent another! I will never use them again and before they started this I bought a lot. Be careful it’s their way of scamming us!”
“They are such liars. They make you think your going to get free or discounted items but you don't. They just try to drain your bank account. Please don't fall for it”
“I purchased 17 items to my surprise it was despatched in 5 delivers and I had to pay tax and custom 5 times which amounted more than double that I paid from temu. The items I purchased from temu is now cheaper if I bought locally.
Disappointed with temu”
“I was offered $130 in Temu credit, which sounded great at first. But when I tried to use it, I found out I had to spend at least $250 just to unlock it. That’s not a real deal—it’s just a trap to get you to spend more money. The offer is totally misleading and feels like a bait-and-switch. Be careful and read all the fine print before trusting their promotions.”
“I had purchased several products from Temu without any issues until a few weeks ago when a shipment arrived missing over half of my order. The shipping box was clearly marked with the quantity and weight. I informed Temu that my order was missing items and sent pictures for verification. However, they refused to issue a refund or send the remaining items that I had paid for.
Everything was fine until it wasn't. Temu is a rip-off, plain and simple!
P.S.
The order was for a 230 lb weight set that was supposed to consist of eight pieces:
- (2) 45 lb plates
- (2) 35 lb plates
- (2) 25 lb plates
- (2) 10 lb plates
What I actually received was a box labeled with a quantity of 6 pieces and a net weight of 45 kg (100 lbs):
- (2) 25 lb plates
- (2) 15 lb plates
- (2) 10 lb plates”
“I ordered a large amount from Temu, however, when I ordered one item they would send me 2 to 5 more of the same item. Their refund policy is ridiculous. I had a very difficult time getting a refund and the majority of the items.”
“They are just so bait and switch. Almost everything is misleading. Do not trust and description at face value. There are definitely some good deals on there, but I am tired of the false advertising and clicking on an item to see that the price was for a totally different version of it. No trust for them. Just got screwed over on a bogus one day shipping claim for a local item.”
“My package was delivered to the wrong address. After providing multiple pieces of proof to Temu, they still won't refund my missing package. I had to talk to FedEx, the seller, and Temu "customer service"..and they still won't resolve my problem. Do not use this service unless you want them to steal from you too. The picture shows it being delivered to a house that is not mine.”
“Be very careful ordering from this company. Read descriptions and note sizes. They will ship items that are not what was represented in their ads. Forget about the discounted and free items- thought I was getting numerous free items- none ever arrived. Too many games and promises - never received. Also most clothes and shoes are very low quality. They will also pester you endlessly once you order from them- probably not worth doing business with them.”
“The app tricks you into spending money with a promis of cash back or free items upon purchase with a minimum $20 spend purchase. Then, after you make the purchase, they change the amount of purchase necessary to reach the payout amount. And they have you on a time limit to pick out your items so you have to rush through the items. They told me with what I already had in my account I only had to make a $20 purchase to get $100 cash payout then after I made the purchase they raised the amount I needed to purchase to get the payout. This app pressures you to make purchase with offers they never intend to honor.”
