Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of leopard print boots which are both gorgeous looking and very comfy. Result!”

Helpful Report

Posted 8 years ago

“I have just tried the new Eco Active washing up liquid. This is a great product, works every bit as well as Fairy, more cost effective with a lovely smell too!! Well done Tesco, I have been looking to try some of the more environmentally friendly products on offer but was put off by the cost. I'm looking forward to trying some of the other items in the range. One minor point, could it be produced in the UK?”

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Posted 8 years ago

“This morning we had a parcel through the door and it was a little treat for our cat. We thought it was a very soft touch from Tesco to identify the individual needs even for a pet.”

Tesco Direct 5 star review on 27th January 2018

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Posted 8 years ago

“GREAT VALUE FOR MONEY. HELPFUL STAFF, VERY ATTENTIVE.”

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Posted 8 years ago

“I bought from the click and collect. I have used this service before and find their site easy to use whilst also being convenient.”

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Posted 8 years ago

“Bought a De'Longhi kettle - great free, click and collect delivery service from Tesco. Helpful staff in the store and LOVE the product! Would highly recommend!”

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Posted 8 years ago

“Great customer service”

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Posted 8 years ago

“As a regular buyer of tesco beef ravioli for my son and i , im getting in touch to say the new recipe version isnt nice and we both agree not worth buying anymore.”

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Posted 8 years ago

“Helpful Staff”

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Posted 8 years ago

“Easy, convenient - happy staff.”

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Posted 8 years ago

“They have almost everything I need. They have good services. They have good customer care. Always with fresh products. They are easily accessible and near to my home.”

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Posted 8 years ago

“Tesco is a very reliable website in addition to having easy to buy groceries, punctual in its services, ts interface is very easy to understand and manage, its technical support is very efficient and it is at the forefront in sales of all kinds of articles and services for the home. It is 100% recommended for those who buy and want only the best for their family.”

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Posted 8 years ago

“Went to Tesco at Pitsea Essex , need advice on some beauty products , got amazing advice from the Sales Assistant Jo , she was soo happy to help and definitely knew her stuff . Thanks Jo and look forward to returning to the store Next time .”

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Posted 8 years ago

“Speedy quick delivery good priced quality goods”

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Posted 8 years ago

“I'm a customer & I used to be a employee don't ever shop at Tesco they leave the food that's meant to be chilled out for hours when the maximum time is 40 to 50 mins. They don't care about the customer all they care about is the amount you spend in their shitty stores. I wish I took videos to so how bad it is. It's the same in every store it's how the management programme works . It will screw over it's customers & it's employees. For example the Clubcard changes. Shop anywhere else except Tesco you will better off.”

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Posted 8 years ago

“I placed an order online and it was really quick delivery items was packed well.. even better they were a bargain..”

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Posted 8 years ago

“Well organised shop and friendly staff along with reasonable prices”

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Posted 8 years ago

“Tesco have gone the extra mile for me today. I was missing a sourdough loaf from my order despite being charged for it. Kirsty at Tesco Barnsley ensured that a new loaf was baked especially for me & it is being delivered to me shortly. Thank you Tesco 👏👏👏. Dianne Allen”

Helpful Report

Posted 8 years ago

“In my local store at Newton Aycliffe today I was trying to arrange a date for a charity collection. The member of Staff responsible, Shirley said she had nothing available over the next few months but offered me some items which the store had stopped selling to use as raffle prizes. Totally unexpected but very very generous . thanks Shirley. And thanks Tesco.”

Helpful Report

Posted 8 years ago

“they had the goods I wanted for a reasonable price and I was able to use my clubcard points for half the cost of the item. Goods were available for collection in my local store the next day”

Helpful Report

Posted 8 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews