Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a late order for Christmas for my daughter and Tesco managed to deliver this on time despite the late ordering being my fault A +”

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Posted 8 years ago

“The order arrived on time as advised via text message and all items were as requested.”

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Posted 8 years ago

“Best and most reliable service I received my order just very next”

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Posted 8 years ago

“Great customer service in store, especially in the pharmacy in Huntingdon.”

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Posted 8 years ago

“A nice person at the checkout.”

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Posted 8 years ago

“Excellent service. Friendly staff. First class product delivered within set time frame. What more could you want.”

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Posted 8 years ago

“Tesco made every effort to deliver my shopping in extremely bad weather and should be commended for this as I am house bound. I rely on this service and am always very pleased with the wonderful friendly patient staff who deliver my shopping weekly. Well done all!!!”

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Posted 8 years ago

“Hight standard Excerlant customer service train table item was solid all pices there cheep little one lover it will remain a lolial customer”

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Posted 8 years ago

“Good deal on electrical goods with wide range available.”

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Posted 8 years ago

“Click and collect delivery within two days. Far much quicker than their estimated times. And the convenience of being able to collect from there local convenience stores.”

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Posted 8 years ago

“Tesco made gift- buying for Christmas so easy this year. Their click-and-collect service was super efficient and took a lot of stress away from me. I also appreciated their flexibility in web-site service. They have put a great deal of effort in improving the way their web site responds to customers' needs. It offers a degree of flexibility that other websites do not - for example allowing an order to be provisional up to a few hours before collection.”

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Posted 8 years ago

“Easy to shop. Click and collect is free and convenient.”

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Posted 8 years ago

“The staff were extremely helpful without being overbearing, there were shoppers walking round with shopping lists looking lost but a member of staff soon offered to help and this was appreciated by the customer, after visiting other stores were it was a free for all this was a very pleasant surprise”

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Posted 8 years ago

“Extremely Helpfull and patient in setting up and providing information on our purchase of a new mobile phone. Being in our 60s it takes a little longer for modern technology to sink in...as I said extremely patient to our needs. Purchase made at tesco purley, Surrey.”

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Posted 8 years ago

“ebbwvale when lost my purse instore they above & beyond to help made a bad experience better 5 ★ all work store”

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Posted 8 years ago

“Good customer service online and local store, with fair prices.”

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Posted 8 years ago

“Efficient service, I was able to use my Tesco vouchers, which were all listed online, saving me the hassle of typing in all the online codes. Product was delivered very promptly.”

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Posted 8 years ago

“Community support, Claire Clement, has been so helpful organising provision of Oranges for out Christingle. Also last year, Karina at Ashford, lovely ladies and an asset to Tesco. Thank you so much”

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Posted 8 years ago

“JUST WHAT I WANTED FOR MY GRANDSONS”

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Posted 8 years ago

“I can get everything there what i want so happy customer.”

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Posted 8 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews