“Tesco cashmere is the best I have been able to find in terms of style, fit, value for money and softness of fibre. Jumpers are nice and long in arms and body.”
“Came in to tesco at ashby this afternoon. Best shopping experience I have had in a supermarket. The lady elf was so funny, she had hand puppets with her and engaged with my daughters in a very clever way. The lady was so good, my girls were still talking about it with their friends.Hope she is back again before Christmas.Well done tesco...... You have made our Christmas.”
“Needed specific items from Tesco that I wasn't able to get in another supermarket. While in the store, I was unable to find one certain item. An employee was excellent and directed me straight to the item I was trying to find. All in all, excellent customer service from this employee.”
“i bought a mobile phone car charger. but it was the wrong one for my phone as it only charged at 1 amp instead of 2 amps. i brought it back and they refunded my money. no quibble. that's why I keep shopping there.”
“They're spiced rum is delicious and gives other spiced rums a good run for their money. £10 a bottle, absolute bargain. All be ready purchasing before Christmas.”
“This is the first time I've reviewed a supermarket for service. This Tesco branch seems to be making an extra effort in customer service. In the last two visits I had an issue each time. On one visit the shelf was missing my favourite conditioner (it was on offer so I expected it was sold-out), I asked at customer services anyway, and the nice young man checked stock levels on his phone! He said there were 4 bottles in the back and he called through to get them brought through. There was no answer. A colleague told him they were unloading a delivery. He immediatley said he would go himself, find the 4 bottles and I would find them on the shelf in the next few minutes, they did. On another day I missed the small print on the 25% off wine offer. I had assumed it was like the one at Sainsbury's and covered all wine, but it excluded wine priced below £4.35. I like Tesco white wine and had bought 6 @ £4.15... obviously not getting the 25% off. The check-out operator was extremely helpful, saying that I wasn't the only one to miss the small print and pointed me at the customer service desk to get a refund. This assistant was also very helpful, getting me a refund, explaining the price limit and recommending a slightly more expensive wine. In the event I bought six £6 bottles, getting them for £4.50 each. The wine was superb (much better than my original choice) and for little more. In sainsbury's (Shirley not Clitheroe) in a similar confusion over offer details (this was on kit-kat bars; it seems 4-finger bars and kit-kat chunky were completely different categories of product!) I was made to feel like an idiot and a fraud. In Clitheroe Tesco's I was treated exactly as I expect, a valued customer who needed help. Well done Clitheroe Tesco's, less well done to Tesco who could have avoided the problem by matching Sainsbury and giving 25% off all wine.”
“My first experience of using this ordering method and I can honestly say I was amazed at how easily it all was. Both items I ordered were sent to local store and I am able to collect within a few days. Great Service. No negative comments at all. I would definitely use this ordering method from Tesco again.”
“Tesco make me happy every time I shop in their store or shop online. I consider Tesco to be a very high quality of service and products across their store. Excellent value and very polite and helpful staff. A very satisfied customer.”
